OA Assistant

Job Description

Job Description

Position Title : Outreach / Admissions (OA) Assistant

Classification : Non-Exempt

Reports To : OA Manager

SCA Code : 01113-General Clerk

Summary

Reports to the OA Manager. Performs a variety of clerical and administrative duties, in compliance with government, corporate, and management directives.

Essential Functions

1. Comply with all management, corporate, and government directives and standard operating procedures.

2. Models, mentors, and monitors a positive normative culture.

3. Handles routine matters personally and routes non-routine business to proper staff for consideration.

4. Maintains the monthly calendar of activities and appointments.

5. Acts as the centralized point of contact for new Job Corps prospects.

6. Schedules prospects to attend information sessions.

7. Provides information packets to interested prospects, parents, and community.

8. Acts as a liaison between contract management and other staff.

9. Maintains the correspondence control log, receives incoming and outgoing mail, and provides follow-up on dates for action items.

10. Assisting with scheduling and attending tabling events to promote the Job Corps program, to include weekend availability / flexibility.

11. Conducting campus tours and information sessions.

12. Performs a variety of clerical and administrative duties; prepares special reports; maintains files, records, and statistical data; makes travel arrangements, etc., as required.

• Making pre-arrival calls to arriving students.
• Assist Admissions Counselors with following up on prospects who are unresponsive / unlocatable.
• Assist Admissions Counselors with following up on applicants who are struggling with submitting supporting documentation and helping these applicants in collecting and submitting needed documents to complete the Admissions process.
• Assist Admissions Counselors with following up on providers who are delayed in submitting supporting documentation for applicants.
• Assist Admissions Counselors with maintaining active follow-up of enrollees after enrollment to monitor and improve student retention rate.

13. Maintains appropriate stock of office supplies.

14. Maintains a filing system for all program manuals, directives, DESI procedures, and other program documents.

15. Knowledge of staff schedule.

16. Properly adheres to safety practices and performs safety inspections in areas of responsibility.

17. Reports violations of unethical behavior.

18. Identified and reports on environmental health and safety concerns.

19. Able to maintain a 75% or higher on employee scorecard.

Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

Required Education & Experience

Certifications / Competencies

Minimum Eligibility Qualifications