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Construction Customer Success
Construction Customer SuccessJobot • Richboro, PA, US
Construction Customer Success

Construction Customer Success

Jobot • Richboro, PA, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

Growing Niche Commercial Construction Organization - Client Facing - Roofing or Construction Experience a Big Plus!!

This Jobot Job is hosted by : Dan Urbaniak

Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.

Salary : $50,000 - $60,000 per year

A bit about us :

Our client is a well-regarded provider of exterior renovation solutions, specializing in roofing, siding, and carpentry for multifamily, HOA, and commercial properties. With a growing presence in the multifamily sector, this company is known for its commitment to quality, reliability, and customer satisfaction. Their team works closely with property managers and homeowners to deliver seamless project execution and long-term value.

Why join us?

This company offers a supportive and fast-paced environment where your contributions directly impact client satisfaction and project success. Here’s what you can expect :

Competitive annual salary ranging from $48,000 to $55,000, depending on experience

A collaborative team culture that values communication and initiative

Opportunities to work on high-impact, large-scale property improvement projects

Room for career growth and ongoing professional development

Job Details

Key Responsibilities :

Client Communication & Support

  • Serve as the first point of contact for multifamily homeowners, HOA representatives, and property managers
  • Handle incoming calls and emails with professionalism and efficiency
  • Draft and manage correspondence, including memos, letters, and client updates

Scheduling & Coordination

  • Arrange meetings, site visits, and virtual calls for project managers and clients
  • Coordinate logistics for inspections, walkthroughs, and on-site activities
  • Administrative Operations

  • Prepare and format proposals for roofing and exterior renovation projects
  • Track the status of bids and proposals, ensuring timely follow-ups
  • Manage documentation such as submittals, certificates of insurance, and client forms
  • Project & Materials Support

  • Assist with ordering materials and ensuring all necessary paperwork is completed
  • Support the project team in maintaining timelines and organizing site setups
  • Additional Responsibilities

  • Stay informed about company services and industry developments
  • Contribute to special projects and administrative tasks as assigned by management
  • Qualifications

    Required :

  • 2–3 years of experience in a customer service or administrative role
  • Strong communication skills, both written and verbal
  • Excellent organizational skills and attention to detail
  • Proficiency in Microsoft Office; familiarity with CRM tools is a plus
  • Ability to attend meetings both in person and virtually
  • Preferred :

  • Background in construction, roofing, or property management
  • Bilingual in Spanish and English
  • Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

    Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

    Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

    Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com / legal.

    By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and / or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here : jobot.com / privacy-policy

    Company Description

    Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.

    Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).

    Ready to find a good job? Create your profile today at Jobot.com.

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    Construction • Richboro, PA, US

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