Client Relationship Coordinator

Job Description

Job Description

The Client Relationship Coordinator will serve as a homeowner & builder / developer primary point of contact throughout the duration of their warranty administration experience. They will work to build and maintain a positive relationship and provide exemplary customer service while committed to constant communication.

Duties / Responsibilities :

• Serve as the lead point of contact for a group of homeowners, sub-contractors, builders & developers within assigned territories.
• Respond to customer inquiries, claims & request for service calls.
• Coordinate subcontractors to meet contractual conditions of performance
• Prepare reports and document job status and completion.
• Become and remain proficient on our services and the associated terminology.
• Plan, organize & officiate builder meetings.

Qualifications :

Must reside in Wichita, KS or the surrounding area.

Only selected candidates to interview will be contacted.