Strategic Account Manager (Catheter-Based Components)

Nordson Medical Strategic Account Manager

Nordson Medical, a global leader in Interventional Solutions, Fluid Components, and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

This is a dynamic, customer-facing, account relationship and retention role that requires proactive communication and strategic discussions at the C-Suite level. The Strategic Account Manager (SAM) is responsible for providing a strategic approach to developing global customer relationships while delivering processes and best practices to our largest and most valuable customers. This role owns a select number of strategic customers and ensures growth greater than the market rate leveraging our range of products and services.

Essential Job Duties and Responsibilities

• Sales growth - Meets monthly, quarterly and annual assigned sales quotas for revenue growth and strategic objectives in assigned territory or assigned accounts.
• Strategic Account Management - Maps out Key Account organization and develops relationships with key decision makers to understand what is required to add value, win new business, and exceed expectations. Leads Nordson's strategic objectives and account planning process for the Key accounts to include revenue targets and performance objectives.
• Is strong customer advocate and informs and educates Nordson Medical business units with what is required to win new business.
• Establishes consultative, productive, and professional relationships with customers globally and influences key stakeholders and C-level executives who occupy the primary buying position.
• Communicates Nordson Medical's value proposition for both products and service and is a trusted advisor to the customer.
• Leads communication efforts between the selected accounts and Nordson Medical business units, establishing recurring calls, business reviews, and visits.
• Proactively assesses, clarifies, and validates customer / prospective customer needs on an on-going basis.
• Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customer / prospect expectations.
• Provides customer feedback for product development representing the voice of the customer as needed.
• Manages and develops the Regional Account Managers around the world to support retaining and winning business locally.
• Supports the division with insight and analysis on market development and other strategies to drive profitable growth
• Attends state, regional, and national trade shows as appropriate.
• Performs other related duties as assigned.

Account Management

Accountabilities and Performance Measures

Education and Experience Requirements

Skills and Abilities

Working Conditions and Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

Estimated 75%

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson Medical

At Nordson MEDICAL, you don't have to be a doctor to help save lives. We are the global expert in the design, development, and manufacturing of complex medical devices and component technologies. By joining our team today, you will help us bring innovative ideas to life. Nordson MEDICAL is a global team that works to create components for life-saving medical devices. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson MEDICAL. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.