Data & Support Analyst I

Position Title :

• Data & Support Analyst I Department : Software QA Reports to : Manager of Engineering Quality and Support Location : Remote (With a preference for the Tulsa, OK area) Position Summary : We are seeking an experienced Data & Support analyst to diagnose, analyze, and troubleshoot user reported issues within our systems.
• This role requires hands-on expertise with webapp support & troubleshooting to diagnose and resolve end user issues.
• The ideal candidate also brings some SQL knowledge to the table to help identify data related problems.
• As a tech startup, this role may require wearing many hats and encourages eagerness to learn new systems while we develop our support processes and procedures.
• We foster a collaborative, learning-oriented culture and encourage ownership, innovation, and professional growth.
• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Key Responsibilities :

This may include, but not be limited to environments such as databases, and webapps.