Operations Administrator

Operations Administrator

The Operations Administrator performs a wide variety of clerical and administrative assistance to office personnel, such as organizing and directing office services, word processing, answering/routing phone calls, and other clerical services as directed by management. These tasks include, but are not limited to general word processing, document creation, editing, formatting, production, copying, delivery, and billing.

Minimum Qualifications (Knowledge, Skills and Abilities):

• High School Graduate or G.E.D/Specialized Training combined with 5+ years' experience with office operations.
• Must possess a valid driver's license and maintain an insurable driving record.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
• Minimum typing speed of 65 wmp and knowledge of Microsoft Office suite of applications.

Attributes:

• Technical Skills - Strives to continuously build knowledge and skills, shares expertise with others.
• Flexibility Adapts to changing priorities, job demands, and work environments; remains open to new ideas and approaches; adjusts schedules and tasks as needed to support team and organizational goals.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Quality Management - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality; prioritizes and plans work activities efficiently.
• Attendance/Punctuality - Ensures work responsibilities are covered when absent; follows through on scheduled work times; punctual.
• Dependability - Keeps commitments; commits to extended or long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; asks for and offers assistance when needed; willing to do whatever it takes to successfully complete task or project.
• Team-oriented Able to create trust and confidence with all levels of the organization; balances team and individual responsibilities; contributes to building a positive team spirit; enjoys participating and being part of the Providence team.

Essential Duties and Responsibilities:

• Use computers for various applications, such as database management or word processing.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Create, maintain, and enter information into databases.
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Operate office equipment, such as copiers, various printers, or phone systems and arrange for repairs when equipment malfunctions.
• Assist with the preparation and production of proposals by working with project managers to determine required information, gather required information, assist with maintaining current project information for inclusion in proposals, and by preparing final proposals for delivery.
• Other tasks as deemed necessary by supervisor.

Physical Demands and Work Environment:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee is regularly required to stand, sit, or walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear; reach, stoop, bend, kneel, and/or crouch.
• May have to lift up to 40 pounds,
• Noise level in the work environment is usually quiet to moderate.
• This is a hybrid role (remote/in-office), requiring flexibility in work location and ongoing coordination with other staff to ensure appropriate coverage and operational continuity. Vision abilities required to perform this job include the ability to view and respond to visual and written materials via a computer screen.
• Employee may be required to drive off-site using personal or company-provided transportation to deliver or pick up materials at governmental agencies, job locations, mailing centers, or other business-related sites.

Additional Company Information:

Providence Engineering and Environmental Group LLC is committed to diversity and is an Equal Opportunity Employer. All applicants and all employees will be evaluated based on their ability, competence, and performance of the essential functions of their positions. It is the policy of Providence Engineering and Environmental Group LLC to be nondiscriminatory in all matters regarding the selection, recruiting, hiring, termination, promotion, transfer, work assignment, scheduling, compensation of employees, and any or all other terms and conditions of employment. The company does not unlawfully discriminate based on any applicable, legally protected classification or characteristics, including but not limited to race, color, religion, sex, gender identity, sexual orientation, national origin, veteran status, ancestry, citizenship, age, physical or mental disability. Providence Engineering and Environmental Group LLC is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at HumanResources@providenceeng.com.