The Technical Director supports the Clinical disciplines of the laboratory such as Chemistry, Hematology, Microbiology, Specialty Testing, and Blood Bank to produce high-quality consistent and timely products and services. The technical Director develops and applies technology, methods and training across a wide array of disciplines and processes, with the goal of improving quality and efficiency.
This position is a critical interface with a variety of disciplines with a regard to complex technical matters. These areas include Oncology, Cardiology, Neurology, Research / Clinical trials, Operations, Information Services, Biomed, Safety and numerous testing equipment vendors.
The scope of responsibility for the Technical Director spans the entire clinical laboratory value stream, including Test menu / dictionary, equipment implementation, results reporting, technical consultation.
The Technical Director partners with the Director of Operation, ensure technical method / procedures are consistent with CAP and industry best practice system-wide Director of Quality, and the Medical Director under the supervision of the VP, Laboratory Services. All activities should be aligned with and in support of the long- range and annual operating plans for the clinical laboratory areas.
Job Duties :
- Ensure technical methods and procedures meet CAP standards and industry best practices across all facilities
- Lead the development, implementation, and standardization of laboratory testing technologies and protocols
- Collaborate with others PhD / Medical Directors to select optimal testing methods and troubleshoot complex assays
- Evaluate resource needs and recommend equipment and design specifications to optimize lab performance
- Integrate equipment, technology, and information systems to support operational efficiency and clinical outcomes
- Apply expertise in specimen processing and clinical interpretation to develop new tests and support specialty disciplines (e.g., oncology, cardiology, neurology)
- Educate and train employees and colleagues across the health system in technical methods and clinical applications within their areas of expertise
- Benchmark national leaders and engage vendors to identify emerging trends and innovative technologies
- Participate in strategic planning, budgeting, and system-wide medical committees to align lab services with patient care goals
- Recruit, evaluate, and mentor laboratory leaders and staff to ensure high performance and policy compliance
Characteristics :
Progressive and strategic with lab technology and best practiceCollaborative with all colleagues and teammatesHumble, approachable, pleasant, coachableAbility and desire to embrace LEAN methodology and model it personallyCurrent on the latest laboratory technology and best practiceProactive with new test developmentCustomer focused for both inpatient and outpatientPatient care focusedFiscally responsible / focused understanding the financial climate in healthcareHigh attention to detail with strong written and verbal communication skillsAbility to teach as well as learn continuouslyA desire to interact not only with internal customers but external customers such as outreach / AMG physiciansPosition Requirements and Experience
PhD in Life Sciences, Clinical Pathology, or equivalentFellowship in a Clinical area of expertise Microbiology, Chemistry, Clinical Pathology program is desiredCertification within the area of specialty (ex : DABCC, DABMM, etc.) or eligible to sit for certification preferred3-5 years of leadership experience in a clinical laboratoryDepth and breadth of clinical experience understanding validation, quality management, proficiency testing, CLIA standards, and operational efficiency and effectivenessInterpersonal and technical skills to achieve resolution to customer inquiries and laboratory issuesInfluence / leadership skills to work with laboratory staff, developing capabilities and engagement in problem-solving