Field Service Technician - Eastern US

Wright Technical is currently supporting a top integration client who is seeking a highly skilled Field Service Technician in the Eastern US. This individual will have a strong mechanical and electrical background, advanced troubleshooting capability, and excellent customer-facing communication skills. They will join their North American Service Team supporting customers across the U.S., Canada, and Mexico through installation, maintenance, training, and service of industrial equipment.

ESSENTIAL FUNCTIONS

• Install aftermarket parts and products; test systems to ensure proper operation and performance
• Perform preventative and corrective maintenance per service requests and work orders
• Diagnose equipment issues and identify effective repair solutions
• Educate customers on preventative maintenance schedules and best practices
• Prepare quotes and sales orders for spare parts and consumables
• Complete detailed service reports and documentation
• Communicate service activity, findings, and proactive recommendations to customers
• Support installation and commissioning of new equipment
• Travel domestically and internationally for training, installation, and service support
• Build and maintain strong customer relationships
• Assist in other operational areas as workload requires

REQUIRED QUALIFICATIONS

• High School Diploma/GED or equivalent technical experience
• 5+ years of experience as a Service Technician (industrial environment)
• Strong mechanical skills including:
• Conveyor systems
• Bearing replacement
• Chain/sprocket systems
• Wear part replacement
• Equipment leveling and alignment
• Strong electrical skills including:
• Low-voltage troubleshooting
• Electrical panels
• 480V systems
• Strong pneumatic systems experience
• Ability to read and interpret mechanical and electrical drawings
• Familiarity with ABB and FANUC robotic systems
• Proficient with hand tools, power tools, multimeter, and diagnostic equipment
• Ability to work flexible hours based on customer schedules
• Excellent communication, organizational, interpersonal, and diagnostic skills
• Ability to work independently with minimal supervision
• Willingness to travel approximately 75% annually throughout North America
• Valid U.S. driver's license with clean driving record and reliable transportation

Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.