Job Description
Salesforce Engineer Job Description
Position Summary
- Design, build, and optimize Salesforce solutions for sales, commercial operations, and marketing teams.
- Combine technical expertise with business acumen to deliver scalable, AI-driven solutions.
- Support revenue growth, operational efficiency, and customer engagement through technical implementation.
- Collaborate cross-functionally to translate business requirements into technical deliverables and ensure organizational adoption.
Key Responsibilities
Solution Design & DevelopmentArchitect, configure, and customize Salesforce applications to align with business goals.Build scalable solutions using Apex, Lightning Components (LWC), Visualforce , and integration tools.Design and maintain custom objects, workflows, validation rules, and automation.AI & InnovationImplement and integrate Salesforce AI tools to drive data-driven insights and predictive analytics.Deploy AI-based solutions to enhance lead scoring, pipeline forecasting, campaign effectiveness, and customer journey optimization.Cross-Functional CollaborationPartner with business leaders to gather requirements, design solutions, and deliver measurable business outcomes.Translate business requirements into well-architected solutions leveraging the Salesforce ecosystem.Ensure end-user adoption through documentation, knowledge sharing, and training sessions.Data Management & IntegrationsMaintain data integrity and quality across Salesforce and integrated systems.Manage integrations between Salesforce and other enterprise applications (e.g., marketing automation, ERP, analytics).Support ongoing API development and middleware integrations.Governance & OptimizationUphold Salesforce best practices, coding standards, and security protocols.Monitor system performance and proactively recommend enhancements.Provide tier-3 support for complex Salesforce issues.Qualifications & Experience
Education & CertificationsBachelor's degree in Computer Science, Information Systems, Engineering, or related field (preferred).Required Salesforce Certifications : Administrator, Platform App Builder, Platform Developer I.Salesforce Platform Developer II certification (strongly preferred).Professional Experience5+ years of hands-on Salesforce engineering / development experience.Proven track record of designing and deploying scalable Salesforce solutions in support of commercial teams.Strong experience with Apex, LWC, Visualforce, SOQL, APIs , and integration tools.Demonstrated ability to implement AI solutions in Salesforce (e.g., predictive modeling) for commercially driven objectives.Experience integrating Salesforce with marketing automation platforms (e.g., Pardot, Marketo, HubSpot).Skills & CompetenciesStrong problem-solving and analytical skills with attention to detail.Excellent communication skills to interface with both technical and non-technical stakeholders.Ability to work independently and in collaborative, fast-paced environments.Experience delivering via Agile development methodologies (Scrum, Kanban) required.