Product Manager - Agency and MI Relations

Product Manager

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. As a Product Manager, you will :

• Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap.
• Define product outcomes and Objectives and Key Results (OKRs) to prioritize Features / Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery.
• Manage the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results).
• Create the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes.
• In the case of technical products, understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.

Basic Qualifications :

Product Management experience

Preferred Skills / Experience :

Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.

Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value.

Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point.

Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products.

Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.

Preferred skills : product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity.

This position is not eligible for visa sponsorship.

Location expectations :

This role requires working from a U.S. Bank location three (3) or more days per week. The team ensures operational alignment and compliance across the organization. They coordinate internal communications and maintain consistent messaging with Agencies and MI companies. Leveraging their expertise, they review and interpret policy updates, identify gaps, and recommend actionable steps to uphold compliance and meet expectations. They drive process optimization and performance improvement. By monitoring and refining processes related to agency and MI interactions, they develop sustainable, measurable enhancements that support business growth, quality, and efficiencyintegrating tools like OKRs and scorecards. Additionally, the team enables cross-functional clarity and execution. Acting as a trusted partner, the team provides guidance on agency communications and requirements, collaborating with Credit, Capital Markets, Sales and Operations, and Change Management to remove barriers, build solutions, and ensure smooth implementation of agency-driven initiatives. And lastly, they manage critical contractual obligations. This includes overseeing annual contract renewals, negotiating variances, proactively tracking timelines to prevent lapses, and conducting thorough compliance reviews to align with regulatory standards and organizational policies.

Benefits :

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $105,400.00 - $124,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and / or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.