IT Manager

Join to apply for the IT Manager role at Singlewire Software (InformaCast and Visitor Aware)

Singlewire Software is the developer of Visitor Aware and InformaCast, leading visitor management and emergency notification platforms. Our software is used by more than 6,000 organizations around the world, including leaders in education, healthcare, manufacturing and other fields. We strive to keep people safe and informed, everywhere, every time.

The Opportunity : We are looking for an IT Manager to join our growing team. In this position, you will work in Singlewire's Madison office and be responsible for Singlewire's IT infrastructure, systems, core business applications and operations. This role is essential for ensuring all technology platforms function smoothly and maintaining security and compliance.

The job responsibilities include :

• Oversee the entire IT infrastructure, including servers, networks, cloud systems, and applications.
• Ensure system availability, performance, and scalability to support a growing user base and business operations.
• Develop and manage Annual IT budget, working closely with Operations and Finance leadership.
• Develop and implement a comprehensive software strategy collaborating closely with business stakeholders, aligned to the goals of the business, including vendor selection, license provisioning and user on / off boarding.
• Establish and maintain a system of record for all applications and related data, ensuring accurate tracking of subscriptions, usage, costs, and compliance.
• Optimize license agreements and proactively plan for renewals, identifying opportunities to reduce costs and enhance value.
• Develop and execute short- and long-range technology strategy roadmaps, working with business and technical stakeholders to understand and meet business and budget needs.
• Lead efforts to evaluate and implement Artificial Intelligence (AI) solutions within the business to drive efficiency, cost savings and create new capabilities.
• Design and test effective data backup and disaster recovery processes.
• Report on key metrics on a daily, weekly and monthly basis to ensure system capacity, health and availability.
• Lead and manage significant IT infrastructure and application projects, including working with outside consultants on significant projects.
• Lead, mentor, and motivate a team of IT professionals, fostering a culture of collaboration, innovation, and continuous learning.
• Provide guidance, support, and training to enhance team skills, provide career development and ensure effective IT operations.
• Collaborate with internal teams on shared goals and projects.
• Enforce and contribute to Singlewire policies and procedures.
• Application information : For full info follow the application link.

Singlewire Software LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Application Instructions : Apply Online : ipc.us / t / FD50B655AE694CA6

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