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Accounts Receivable Resolution Specialist

Accounts Receivable Resolution Specialist

KORE1 TechnologiesMiami, FL, United States
6 days ago
Job type
  • Full-time
Job description

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for an Accounts Receivable Resolution Specialist in Miami, Florida.

You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services.

Job Summary :

This specialist is responsible for identifying, investigating, and resolving discrepancies, disputes, and payment issues within the accounts receivable portfolio. This role ensures timely collection of outstanding balances, maintains accurate customer account records, and supports healthy cash flow management by effectively handling billing disputes and payment delays.

Key Responsibilities :

  • Monitor accounts receivable aging reports to identify overdue or disputed accounts
  • Investigate and resolve discrepancies between invoices, payments, and customer records
  • Communicate professionally with customers, sales teams, and internal departments to clarify issues and negotiate payment resolutions
  • Process adjustments, credit memos, or write-offs in accordance with company policies
  • Collaborate with collections and finance teams to support cash flow optimization and minimize bad debt exposure
  • Maintain detailed documentation of communication and actions taken to resolve account issues
  • Assist with month-end and year-end closing procedures related to accounts receivable
  • Provide documentation and explanations during audit reviews or related activities

Job Requirements

Technical and Administrative Skills :

  • Proven experience of data analysis is essential for this role
  • Proficient in monitoring aging reports and identifying issues
  • Experience investigating payment discrepancies and reconciling customer accounts
  • Familiarity with processing credit memos, adjustments, and write-offs
  • Strong understanding of ERP / accounting systems and collections processes
  • Accurate documentation of all billing and collection-related communications
  • Ability to support financial closings and audit procedures with proper records

    • Soft Skills :

  • Attention to detail to accurately identify and correct billing or payment errors
  • Effective communication for clear, professional interactions with clients and internal stakeholders
  • Empathy and professional tact when handling sensitive or delinquent accounts
  • Problem-solving ability to assess discrepancies and apply practical solutions
  • Time management to meet deadlines for billing, reconciliation, and closing cycles
  • Critical thinking to evaluate account trends and suggest improvements
  • Team collaboration across departments such as sales, accounting, and customer service
  • Adaptability to perform well under pressure and adjust to evolving systems or policies
  • Responsibility and ethics in handling confidential financial data
  • Proactive mindset to anticipate and address issues without constant supervision

    • Qualifications :

  • Associate's or Bachelor's degree in Accounting, Finance, or Business
  • Minimum 2 years of experience in accounts receivable, billing, or dispute resolution
  • Proficiency in ERP or accounting platforms (e.g., QuickBooks, SAP, NetSuite, Oracle)
  • Strong analytical and problem-solving skills with independent resolution abilities
  • Working knowledge of collections workflows, aging reports, and reconciliation practices
  • Excellent negotiation and communication skills for dealing with clients and internal teams
  • High level of accuracy and attention to detail to maintain audit-ready records
  • Strong organizational and time management skills
  • Proficiency in Microsoft Excel (including pivot tables, VLOOKUP, filters, and formulas)
  • English proficiency at a basic to intermediate level, as required by the role

    • Work Environment and Physical Demands :

  • Pharmacy setting with potential exposure to moderate noise
  • Daily use of computer terminals and mobile devices
  • Ability to stay focused on repetitive tasks and manage detail-oriented work
  • Requires normal vision range

    • Location : Davie, FL (This is a 100% onsite role; remote or hybrid work is not available)

    Schedule : Full-time, 44 hours / week, Monday-Friday, Standard office hours

    Pay Range

    $49,000 - $67,000 USD

    ABOUT KORE1

    Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.

    Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.

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    Account Receivable Specialist • Miami, FL, United States