Account Manager - Appraisals

Account Manager - Appraisals

Snapsheet exists to simplify claims. We leverage our expertise in virtual estimating and innovative claims management technology, transforming the end-to-end claims process - delivering faster, modern experiences for claims organizations of all sizes.

Job Overview

In this role, you will manage and nurture relationships with target clients, acting as a strategic partner to optimize Snapsheet's Appraisal Service. You'll develop and execute account plans, identify revenue opportunities, and collaborate with internal teams to introduce new products. Additionally, you will lead client communications, analyze usage data, and ensure low-usage customers receive necessary training for optimal product utilization. Your expertise will drive user and enterprise adoption while providing clients with valuable insights and results.

Responsibilities

• Own the relationships with target clients
• Build and execute account plans for your assigned accounts by understanding key decision makers, org charts, product utilization and new revenue opportunity
• Act as a strategic partner to your clients - deeply understanding where opportunities and friction exists and by partnering with them to implement or tune Snapsheet's offering.
• Act as a SME for the Snapsheet Appraisal Service offering understanding where and how we drive value for each customer.
• Collaborate with internal Stakeholders to introduce new products to existing clients where applicable.
• Manage ongoing client communication including regularly scheduled meetings / calls and provide exceptional follow up, written reports and presentation.
• Analyze and develop strategies to increase user-level and enterprise-wide adoption
• Review learning and education plans to ensure customers with low usage are provided with additional training / education to fully optimize usage of Snapsheet Products
• Document communication with users and accounts accurately and in a timely manner via system tools. Ensure that issues are escalated appropriately to appropriate internal departments and management
• Regularly review and analyze data identifying the most relevant and impactful quantitative results to add value and insight to your clients business.

Qualifications

Minimum of 3 years of experience in sales or account management within the insurance space. Ideal candidate has strong understanding of insurance claims. Experience working with Insurtech, insurance carriers, or fintech preferred. Ability to travel as needed. Proven track record implementing internal process improvements. Proven success developing and maintaining superior client relationships, delivering results, and anticipating roadblocks. Proven track record illustrating unique and compelling value propositions for clients and educating the customer on cutting edge technology and services. Excellent organization and time management skills. Experience with Salesforce. Strong background in data analysis & reporting.

Comprehensive Benefits for Every Stage of Life

Choose from 3 robust medical plans through Blue Cross Blue Shieldplus, we contribute to your HSA when you enroll in our high-deductible health plan. Offer two dental plans and one vision plan to keep you and your family healthy. Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance. Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance. 401(k) with a 4% company matchbecause your future is worth investing in. Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.

Perks That Make Growing Here Even Better

Flexible PTO and 7.5 company-observed holidays to recharge on your terms. In-person connection points throughout the year including our annual Summit and Roadshows. Snapsheet Swag and surprise mailers to keep the spirit alive. Endless opportunity to shape your pathcareer growth, learning, and real impact are all within reach. Health and wellness campaigns that evolve with you year over year.

Compensation That Grows with You

For this position, the base salary range is $95,000 $120,000. While this range serves as a guideline, your actual compensation will reflect your unique experience, skill set, and location. At Snapsheet, we believe growth should be rewardedour compensation and benefits are built to evolve with you as your career does.

Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing talent@snapsheet.me. Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.