Senior Sales And Operations Coordinator US
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI."
The Senior Sales And Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.
In this role you will learn to :
- Take initiative and work autonomously
- Manage a profit and loss statement
- Effectively grow a diverse portfolio of customers
- Manage a fleet inventory mix
- Become a safety expert
- Be an expert in the equipment rental industry
- Be promoted and grow your career!
What you will do...
Proactively answer and resolve customer questionsSchedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendorsOptimize routing of drivers by being a DOT Regulations expertAid and support the other coordinators at the branchBe a trusted partner to the territory sales representativesManage a portfolio of customersMaximize revenue through superior customer service on all existing ordersFinalize sales for both inbound and outbound callsProvide customers with expert advice on the selection, operation and maintenance of all the various types of equipmentGenerate, process, analyze and review the daily business reportsSupport all team membersRequirements :
Must be fluent in Rental ManFluent with On the Go useProficient in DOT Regulations and load securement guidelinesBuilding fluency with Fleet, Procurement, and daily dashboard and branch manager checklistsAct as local expert on Optimus and pricing practicesAssist others with Salesforece.comContinue to open accounts and prescreen customers using eApplyHigh school or GED required, College Degree preferred2 - 4 years of relatable experienceA valid driver's license with a clean driving recordAbility to drive and operate multiple types of vehicles and equipmentAbility to communicate with customersSkills :
Decision Making / JudgementInitiativePlanningPersonal OrganizationAdaptability / FlexibilityTeamworkHerc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following :
Medical, Dental, and Vision CoverageLife and disability insuranceFlex spending and health savings accountsVirtual Health Visits24 Hour Nurse LineHealthy Pregnancy ProgramTobacco Cessation ProgramWeight Loss Program401(k) plan with company matchEmployee Stock Purchase ProgramPaid Time Off (Holidays, Vacations, Sick Days)Paid parental leaveMilitary leave & support for those in the National Guard and ReservesEmployee Assistance Program (EAP)Adoption Assistance Reimbursement ProgramTuition Reimbursement ProgramAuto & Home Insurance DiscountsCompany Paid Life InsuranceSupplemental Life InsuranceAccidental Death & Dismemberment InsuranceCompany Paid Disability InsuranceSupplemental Disability InsuranceGroup Legal PlanCritical Illness InsuranceAccident InsuranceHerc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
Nearest Major Market : Detroit