JavaScript Tech Support Engineer - UX.

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Pyramid Consulting, Inc provided pay range

This range is provided by Pyramid Consulting, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00 / hr - $35.00 / hr

Job Diva ID : 25-94056

Pay Range : $30 - $35 / hr. on W2. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities.

Provide guidance on prioritizing and creating efficient workflows to keep up with workload.

Maintain and display excellent queue and case management skills.

Perform Case quality Checks to ensure cases are staying on track.

Personal commitment to quality and customer service

Key Requirements and Technology Experience :

Understanding of IT service management and ITIL business process

Scripting / Rest API

Understanding of IT service management and ITIL business process

Bachelor’s degree in engineering or technical field(s)

Provide guidance on prioritizing and creating efficient workflows to keep up with workload.

Maintain and display excellent queue and case management skills.

Perform Case quality Checks to ensure cases are staying on track.

Our client is a leading

cloud-based software company , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration

Seniority level

Not Applicable

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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