Assistant Program Director of BestResponse Intensive Crisis CenterBestSelf Behavioral Health • Buffalo, NY, US

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Assistant Program Director of BestResponse Intensive Crisis Center

BestSelf Behavioral Health • Buffalo, NY, US

15 hours ago

Job type

Full-time

Job description

Assistant Program Director of BestResponse Intensive Crisis Center

Join to apply for the Assistant Program Director of BestResponse Intensive Crisis Center role at BestSelf Behavioral Health

Assistant Program Director of BestResponse Intensive Crisis Center

3 days ago Be among the first 25 applicants

Join to apply for the Assistant Program Director of BestResponse Intensive Crisis Center role at BestSelf Behavioral Health

FLSA Status

Exempt

Salary Range : $55,341 - $59,500 Personalized salary reflecting your related experience and academic / credentialed background.

Schedule

Day Shift and Evening Shifts Available, weekends as needed.

Supervisory Responsibilities

This position is responsible for assisting in the oversight of all program staff and front end operations staff. Supervisory responsibilities of these direct reports include consistent coaching, feedback, & development, review & approval of timecards, completing performance reviews & development plans, administration of personnel policies, scheduling, and leading regular staff meetings & supervision, monitoring training compliance, hiring new staff and related functions.

Position Responsibilities

Assists the Program Director with monitoring and managing program operation to assure delivery of services within contracted levels in accordance with available resources within budgetary guidelines.

Assists the Program Director with maintaining program activities in compliance with BestSelf, Erie County, New York State, Medicaid and / or other regulatory agencies.

Assists the Program Director with monitoring programmatic data to ensure productivity expectations are met and completion / accuracy of all records is maintained (i.e. billing, progress notes, service)

Completes chart audits as assigned by Program Director to ensure accuracy of all record keeping.

Participates in all relevant agency meetings and committees.

Assists the Program Director with providing leadership in developing and maintaining a clinically sound treatment program, which responds to the needs of the client population.

Assists the Program Director with developing and ensuring implementation of treatment team meetings.

Assists the Program Director with leading the team in following agency standardization and processes.

Meets agency Key Performance Indicators.

Provides direct services to clients and maintains a caseload.

Responds to consumer complaints as needed or directed by the Program Director.

Assists the Program Director with leading and facilitating coaching sessions and 1 : 1's, ensuring staff continuously develop the competencies and skills required for their roles.

Assists the Program Director with designing and implementing learning experiences for onboarding new and transferred employees, ensuring they are equipped to meet departmental needs and enhance team performance.

Maintains client confidentiality at all times following all agency and HIPPA policies.

Completes all trainings required by the agency.

Performs all other duties as assigned.

Qualifications

Master's Degree and three (3) years of relevant direct service experience.

Qualified Health Professional (QHP) certification (LMSW, LCSW, LMHC or CASAC) preferred.

2 years experience working with children & families preferred.

Must have knowledge of clinical supervision practice, relevant community resources and mental health treatment system structure, common mental disabilities, basic behavior theory and principles of psychiatric rehabilitation, multi-disciplinary team methodology, common psychotropic medications, and direct service delivery methods and theory.

Ability to maintain records and prepare reports.

Minimum proficiency with Windows based software applications is required.

Must have excellent communication skills.

Must have experience with Electronic Medical Records databases and basic computer skills.

Must appreciate cultural diversity and be aware of cross-cultural counseling issues.

Some Things You Can Look Forward To

Welcoming, team environment, that inspires you to thrive and be your BestSelf!

Rewarding work experience!

Generous paid time off

Flexible schedule

Quarterly productivity bonus up to $2,000 per quarter

Various student loan forgiveness programs

Multiple and diverse health insurance options

Many other unique lifestyle & personal insurance options

Tuition reimbursement

CASAC certification tuition support

Professional license / certification renewal reimbursement

Defensive driving course reimbursement (if required for position)

Career growth and advancement opportunities

We look forward to telling you more!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Mental Health Care

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