Reports To : General Manager / Department Manager
Required Training / Experience / Education
Guest 1st Mentality
Restaurant Experience preferred but not necessary
Knowledge of basic hospitality with a fully engaged, service minded attitude
Minimum Qualifications
- Must be alert to Team Member and Guest needs
- Command of the English language
- Must be able to stand 8-10 hours
- Good listening and verbal communication skills
- Good hearing for safety and accurate communication
- Must be able to lift 50 pounds
- Basic computer skills
Bar Louie Expectations
Respectful, Results Driven, Smart, Trustworthy, Innovative, Team OrientedChooses the right Attitude : Be Bold – Be YOU – Be the BestGuest 1st Mentality, Create RelationshipsTreat it Like You own it, Be there – Be presentWork Hard – Have Fun – Make MoneyResponsibilities & Duties
Believes in and follows all Employee Handbook standards and expectations.100% focus and dedication to I am Louie and Louie's House Rules.Punches in, and reports to manager on time and in full uniform for every shift. Obtains manager's approval prior to punching out and leaving the work area.Performs door host set up, opening duties, side work and closing duties.Is the positive and engaging first and last impression for our Guests.Greets, seats, communicates and cards every guest in a professional and friendly manner.Uses common sense.Manages occupancy standards on crowd control and complies with law regarding capacity.Managers quotes and wait times based on bar Louie standards.Ensures number of Guest does not exceed maximum limit set.Maintains Bar Louie safety standards and sanitation standards.Knowledge of and abides by, all liquor laws.Alerts managers to potential hostile situations.Alerts manager immediately if intoxicated guest attempts to enter Bar Louie.Assists in table maintenance when able.Always a team player.Looks for opportunities to establish TDNHTDT.Passes alcohol certification.Passes general information quiz and department tests with 90% or higher.Takes breaks in compliance with Bar Louie Standards and local and state laws.Keeps a clean and professional appearance at all times.Bar Louie Evansville
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