Sales Manager - Inside Sales

Inside Sales Manager

Xerox is seeking a results-driven Inside Sales Manager to lead a virtual sales team of 10+ representatives covering accounts across Canada and the U.S. This high-impact role combines people leadership with strategic sales execution in a KPI-driven environment. You will be responsible for driving revenue growth by managing stakeholder relationships, forecasting trends, and ensuring exceptional client satisfaction. Your team will include both seasoned professionals and new hires, requiring a balance of coaching, mentoring, and performance management to maximize results. With a strong focus on data-driven decision-making and continuous process improvement, you will foster a culture of accountability, collaboration, and professional development that positions your teamand the businessfor long-term success.

What You Need To Succeed :

• Education & Experience Bachelor's degree in business or a related field preferred, with 5+ years of leadership experience in sales or contact center environments. Prior experience in the print and IT sector is highly valued. Experience with hiring, onboarding, and developing new team members is a strong asset.
• Proven Leadership Demonstrated ability to lead teams of 10+ employees in a fast-paced, high-volume sales environment, balancing day-to-day operations with long-term growth. Skilled in coaching, mentoring, and building high-performing teams that deliver results.
• Sales & Business Acumen Strong track record of exceeding revenue targets and driving business growth through strategic planning, forecasting, and stakeholder management. Adept at using data and KPIs to make informed decisions and optimize performance.
• Communication & Influence Excellent verbal, written, and presentation skills, with the ability to motivate diverse teams, engage with stakeholders across the business, and manage client relationships with professionalism.
• Customer Focus & Relationship Building A customer-first mindset with the ability to uncover client needs, build strong partnerships, and deliver solutions that drive satisfaction and loyalty.
• Adaptability & Problem-Solving Resourceful, resilient, and able to thrive in a dynamic environment, applying creativity and sound judgment to resolve challenges and lead change effectively.

What You Will Do :

In this role, you will play a pivotal part in driving business performance while shaping the growth, development, and long-term success of your team.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.