We are looking for an experienced Hotel Front Desk Supervisor to assist the Front Office Manager in leading a team and providing great service and memorable experience to our guests.
Benefits for the Hotel Front Desk Supervisor :
- Health dental and vision insurance (full-time employees)
- Paid Time Off (full-time and part-timeemployees)
- 401K plan with company match(full-time and part-timeemployees)
- Hotel discounts (full-time and part-time employees)
- Paid holidays (full-time employees)
- Early access to earned wages
Responsibilities
The hotel front desk supervisor will assist the Front Office Manager with maintaining standards of guest service quality and keeps staff informed of new policies and proceduresAccommodate all guest requests in an accurate and efficient mannerHandles guest check-ins and check-outs efficiently and in a friendly and professional mannerAssist guests and resolves guest challenges to ensure 100% guest satisfactionAccurately conduct all cash handling and credit card processing activitiesAccurately audit balance and report on all cash and credit transactions including checks deposits house charges promotional materials postings the hotel in accordance with established policies and proceduresPerform any other job related duties as assignedDesirable Qualifications
Prior experience as a Hotel Front Desk Supervisoror similar roleExperience with hotel reservations systems like Galaxy Lightspeedor OperaCustomer service experienceExcellent communication and organizational skillsSMI Hotel Group recruits the best and brightest in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a hotel front desk supervisor we want to hear from you.
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience :
Manager
Key Skills
ENT,Hr Internship,Cardiac,Conservation,Excel
Employment Type : Full-Time
Experience : years
Vacancy : 1