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Hotel Front Desk Attendant
Hotel Front Desk AttendantSonesta Select Kansas City South Overland Park • Kansas City, MO, US
Hotel Front Desk Attendant

Hotel Front Desk Attendant

Sonesta Select Kansas City South Overland Park • Kansas City, MO, US
12 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Compensation :

$15 - $16.50 hourly

Responsibilities :

  • Balance cash at the end of each shift and generate reports for the next shift.
  • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
  • Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
  • Provide guests with information about hotel amenities, dining, and travel directions.
  • Take reservations in person, via email, or over the phone, including group bookings.

Qualifications :

  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
  • Strong customer service skills with a guest-focused approach.
  • Experience in hospitality or customer service is preferred but not required.
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • About Company

    Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

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    Front Desk Attendant • Kansas City, MO, US