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Recovery/Loan Support Specialist
Recovery/Loan Support SpecialistExpress Employment Professionals Defunct • Austin, MN, United States
Recovery / Loan Support Specialist

Recovery / Loan Support Specialist

Express Employment Professionals Defunct • Austin, MN, United States
1 day ago
Job type
  • Full-time
Job description

Job Full Description

Recovery / Loan Support Specialist

Austin, MN

FT, Mon-Fri, 8am-5pm

$20-$25 / hour DOE

Contract Assignment 6mo-1yr

  • Looking to start ASAP once hiring decision is made

Duties :

  • Reviewing open accounts for collection efforts and reports all potential large loss accounts immediately to management
  • Making outbound calls
  • Identifying issues attributing to account delinquencies and discuss with management
  • Provide timely follow-up payment arrangements
  • Mail / text correspondence to members to encourage payment of delinquent accounts
  • Provide direct support to consumer lending in the areas of title tracking, debt protection claim administration, and miscellaneous support to mortgage processing.
  • Other duties as assigned
  • Qualifications :

  • High school diploma or equivalent
  • Minimum of 2 years experience in account collections / loan recovery
  • Exceptional analytical skills with a strong attention to detail, ability to plan, prioritize and work effectively and efficiently. Must be able to work independently with excellent time management skills.
  • Ability to exercise good judgment in analyzing transactions and determining appropriate actions; listen and respond quickly and courteously to member requests; meet and communicate directly with members in a tactful, efficient manner either in person or over the telephone or by correspondence. Must have strong negotiation / customer service skills with the ability to be informative so that members can make informed decisions on correcting their delinquency.
  • Competent with computer technology, collection software, and collection tools.
  • In depth knowledge of all credit union products and services as well as applicable regulations.
  • Displays an ongoing commitment to learning and self-improvement in areas that are job and / or organization-relevant.
  • Benefits of working with Express :

  • No fees for you, ever!
  • Immediate benefits!
  • Personalized job search!
  • Weekly pay!
  • Albert Lea, MN

    2085

    1410 West Main Street

    Albert Lea, MN 56007

    Create a job alert for this search

    Support Specialist • Austin, MN, United States

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