Recovery/Loan Support SpecialistExpress Employment Professionals Defunct • Austin, MN, United States
Recovery / Loan Support Specialist
Express Employment Professionals Defunct • Austin, MN, United States
1 day ago
Job type
- Full-time
Job descriptionReviewing open accounts for collection efforts and reports all potential large loss accounts immediately to management Making outbound calls Identifying issues attributing to account delinquencies and discuss with management Provide timely follow-up payment arrangements Mail / text correspondence to members to encourage payment of delinquent accounts Provide direct support to consumer lending in the areas of title tracking, debt protection claim administration, and miscellaneous support to mortgage processing. Other duties as assigned High school diploma or equivalent Minimum of 2 years experience in account collections / loan recovery Exceptional analytical skills with a strong attention to detail, ability to plan, prioritize and work effectively and efficiently. Must be able to work independently with excellent time management skills. Ability to exercise good judgment in analyzing transactions and determining appropriate actions; listen and respond quickly and courteously to member requests; meet and communicate directly with members in a tactful, efficient manner either in person or over the telephone or by correspondence. Must have strong negotiation / customer service skills with the ability to be informative so that members can make informed decisions on correcting their delinquency. Competent with computer technology, collection software, and collection tools. In depth knowledge of all credit union products and services as well as applicable regulations. Displays an ongoing commitment to learning and self-improvement in areas that are job and / or organization-relevant. No fees for you, ever! Immediate benefits! Personalized job search! Weekly pay!
Job Full Description
Recovery / Loan Support Specialist
Austin, MN
FT, Mon-Fri, 8am-5pm
$20-$25 / hour DOE
Contract Assignment 6mo-1yr
- Looking to start ASAP once hiring decision is made
Duties :
Qualifications :
Benefits of working with Express :
Albert Lea, MN
2085
1410 West Main Street
Albert Lea, MN 56007
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Support Specialist • Austin, MN, United States
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