Detention Supervisor

Supervisor

AGS is looking for a Supervisor to work in El Paso, TX. The Supervisor or Lieutenant is responsible for supervising detention officer staff to ensure the safety and security of detainees in custody, staff, and visitors, and maintaining order in the facility. The Supervisor acts in accordance with the highest ethical standards always and conducts all duties in a spirit of fairness and integrity. They train new officers, conduct performance evaluations on new hires during on-the-job training, and they resolve conflicts. They also ensure all records and logbooks are updated correctly and maintained. The supervisor responds to emergencies and ensures compliance with facility policies and procedures.

Responsibilities :

• Ensures the facility is secure, safe, and sanitary through inspections conducted each shift for all areas of responsibility.
• Directs and evaluates the work of detention officers, assigns tasks, monitors performance, ensures posts are filled and that officers understand post requirements.
• Conducts post inspections, ensures officers uniforms are compliant with policy, that the officer is trained for the post, and that the post is orderly and clean.
• Corrects discrepancies on the spot as appropriate. Reports major performance discrepancies to the Shift Commander.
• Conducts facility inspections during each shift specifically looking for tampering, potential breaches, safety and security concerns.
• Coordinates and ensures counts are cleared and accurate.
• Oversees detainee activities, maintains discipline and resolves conflicts.
• Assigns officers to specific posts, ensuring adequate staffing levels, and provides guidance and support.
• Leads inspections, shakedowns, and detainee searches.
• In coordination with facility leadership helps coordinate mock emergency drills.
• Responds to emergencies and provides direction to officers responding.
• Monitors all facility activities to ensure compliance with policies and procedures.
• Monitors equipment and security systems.
• Enforces rules and regulations and maintains order.
• Responsible for assuring consistent delivery of service regardless of shift or location, for taking immediate action to correct problems detected and for responding whenever called upon.
• Hands on monitoring of shift activities to ensure there is no officer clustering, standing around, or on inactive posts - officers are utilized across the campus to fill all operational needs.
• Coaches staff on verbal judo / de-escalation techniques to ensure minimal uses of force.
• Ensures all incidents are appropriately documented and officer reports are reviewed for accuracy, grammar, and spelling prior to being submitted with final incident packages.
• Reports any emergency to the Shift Commander.
• Documents incidents with complete and accurate reports.
• Oversees the review the sign-in / out sheets to ensure proper timekeeping by Detention Officers.
• Oversees the break schedules and ensuring that all Detention Officers receive breaks and proper relief.
• Assists Detention Officers in dealing with any incident of disturbance or lack of cooperation from a detainee.
• Administers first aid / CPR if needed to detainees, staff, or visitors.
• Maintains safety and security of all facility operations.

Qualifications :