Rental Vehicle Coordinator

Job Description

Job Description

Boardman Subaru is a fast-growing dealership that's served the Youngstown, Ohio community since 2004. Here at Boardman Subaru, we pride ourselves on the fun culture we've created and the career progression opportunities we give to our hardworking employees. We're always seeking qualified, enthusiastic individuals to join our team! This position oversees our fleet of rental / loaner vehicles that are used for multiple purposes across all departments in the store.

Responsibilities

• Provide exceptional customer service
• Maintain, track, and account for all units in fleet on daily basis
• Keep service department employees aware of rental,loaner availability and issues
• Contact customers regarding return of vehicles and related charges
• Forecast fleet availability and plan for daily use
• Maintain proper appearance of all vehicles
• Ensure vehicles in the fleet are receiving proper maintenance
• Accounts for all rental documents; ensures that none are missing and all are processed correctly
• Inspect units at delivery and upon return for damage inform customer of charges
• Accurately and completely prepare rental agreements for customers and collect payment information
• Maintains reporting systems required by general management and the factory
• Other duties as assigned to elevate the customer experience

What We Offer

Qualifications

Strong customer service background

Highly organized and efficient

Strong computer skills

Outgoing personality and eagerness to help serve our customer base

Punctual, reliable and eager to improve

Clean driving record and valid driver’s license

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.