Description :
Now Hiring : Sr. Service Manager (with Sign-On Bonus!)
Location : Crescent Pointe Apartments Charleston, SC
Position Type : Full-Time | Immediate Opportunity
Because We Already Know :
Youre the one who keeps it all running.
Youre the person everyone depends on the one who keeps the team focused, gets the right parts, and knows how it all fits together because youve done it all.
AtPhillips Management Group (PMG), we see you. We need you.
We know real success starts with people thats why we invest in our teams, empower leadership, and build a culture rooted in trust, recognition, and opportunity. Here, your knowledge, work ethic, and innovation wont just be valued theyll lead the way.
Your Role : Sr. Service Manager
As the Sr. Service Manager at Crescent Pointe Apartments , youll work alongside the Property Manager to ensure our community runs smoothly, looks exceptional, and delivers an outstanding experience for residents. From leading maintenance operations to managing large-scale projects, youll be the operational heartbeat of a thriving, high-volume property.
Key Responsibilities
- Lead, train, and motivate maintenance technicians to deliver quality service and professionalism.
- Oversee daily operations including service requests, pool care, make-readies, preventative maintenance, and vendor coordination.
- Utilize OneSite to schedule work orders, record service data, and process invoices accurately.
- Conduct property inspections and delegate work orders efficiently.
- Coordinate move-out / move-in processes to maintain readiness and quality standards.
- Manage vendor bids, equipment orders, and supply inventory.
- Maintain OSHA, SDS, and EPA compliance documentation.
- Respond to resident service issues promptly and courteously.
- Support hands-on maintenance in HVAC, plumbing, carpentry, electrical, and appliance repair.
- Ensure landscaping, curb appeal, and community standards reflect PMG excellence.
- Serve as a leader, mentor, and problem-solver for your maintenance team.
Requirements :
What You Bring to the Team
Experience managing maintenance for a large property (400+ units required).High school diploma or GED required.3+ years of maintenance leadership experience preferred.Strong communication, organization, and customer service skills.Proficiency with computers and property management systems (OneSite experience preferred).Ability to create, track, and manage schedules and invoices digitally.Valid drivers license and reliable transportation.CFC, CPO, or HVAC certifications preferred (not required).A hands-on, can-do attitude and a passion for doing things right the first time.Why Join PMG?
Competitive pay + generous sign-on bonusHands-on training for HVAC, electrical, plumbing, and fire safetyCareer growth & certification supportComprehensive benefits including health, dental, vision, life, and 401(k) matchGenerous PTO to support your work-life balancePMG Gives Back initiatives from food drives to community volunteeringWork Environment & Physical Demands
Regularly walk the property and access all building areas.Lift or move equipment and supplies (up to 50 lbs).Participate in an on-call rotation for after-hours emergencies.Ready to Lead and Make an Impact?
If youre an experienced maintenance leader ready to bring your skills to one of Charlestons most dynamic apartment communities, we want to hear from you!
Apply today and join the Phillips Management Group family where your work truly matters.
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