Health Consultant

A company is looking for a Health Consultant / Customer Experience Representative.

Key Responsibilities

Handle client interactions via phone, email, text, and Slack with professionalism

Manage appointment scheduling, rescheduling, and cancellations accurately

Provide guidance on nutrition, health, fitness, and DEXA technology while supporting event and operations teams

Required Qualifications

Extensive customer service experience (3+ years preferred) in a high-volume environment

Experience with CX platforms such as HubSpot, AirCall, or Zendesk

Strong knowledge of CX KPIs, metrics, and best practices

Deep passion for health, wellness, and fitness

Reliable internet connection and a quiet workspace for remote work