Join OneMain as a Loan Sales Consultant, where you will play a pivotal role in empowering customers by understanding their financial needs and offering accessible, friendly, and affordable financing solutions for life's expenses. In this dynamic position, you'll thrive on competition, where your hard work and dedication directly influence your success and career growth.
Key Responsibilities :
- Multitask and adapt to the evolving demands of the role, ensuring timely and efficient service to our customers.
- Exceed customer expectations with your empathetic approach, delivering outstanding results that align with both individual and branch goals.
- Develop and maintain strong relationships with customers throughout the loan process, offering tailored solutions that meet their unique needs.
- Manage the entire loan life cycle, including collections while ensuring compliance with all relevant laws and regulations.
- Engage customers and collaborate with other departments through various communication channels, including phone, email, chat, and our internal systems.
- Bring a passion for achievement, maintaining an internal drive to succeed with a goal-oriented attitude.
- Educate customers on optional insurance products, providing a comprehensive understanding of their loans, terms, and available options.
Requirements :
High School Diploma or GED.Preferred Qualifications :
Experience in Sales, Collections, or Customer Service.Bilingual in Spanish.Please note that this position is on-site and offers a competitive salary within the range of $19 to $22.50, depending on your skills and experience. Additionally, you will be eligible for a performance-based compensation program that rewards individual and company success.
The scheduled hours for this role are Monday through Friday during standard business hours, with potential extended hours during the week, including some Saturdays.