Customer Service Representative
Wisconsin StaffingPleasant Prairie, WI, US1 day ago
Job type
- Full-time
Job descriptionAt least 2 years of work experience SAP and Salesforce experience preferred Proficient in Microsoft Word and Excel Excellent verbal and written communication skills Strong multitasking and time management in a fast-paced setting Initiative, flexibility, and the ability to work independently and in teams Willingness to work overtime if needed Able to lift, push, or pull up to 50 lbs Comfortable standing or walking for long periods Ability to reach, stoop, and bend Work in a manufacturing environment Follow company policies for information security and confidentiality Report any security or data concerns promptly Protect and responsibly handle company and client data
Customer Service Liaison Opportunity
Kelly Services is recruiting a dedicated Customer Service Liaison for a team focused on innovation, customer obsession, and continuous improvement. Here, you'll play a key role in supporting internal and external customers and ensuring smooth communication and follow-through on special requests.
What You'll Do :
- Maintain contact with customers, providing updates and requested information
- Act as the main point of contact and coordinate between clients and internal teams
- Trace shipment data for integrity and manage cases specific to the client
- Handle POD (Proof of Delivery) requests and clear reclamations
- Communicate and resolve escalation issues quickly
- Review and follow operational procedures (SOP's) regularly
- Support service providers with processes such as stock inventories
What We're Looking For :
Physical Requirements :
Security & Compliance :
Ready to join a dynamic and innovative team? Apply today with Kelly Services and help our client deliver great customer experiences!
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Customer Service Representative • Pleasant Prairie, WI, US
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