Patient Safety Assistant Coordinator (PSAC) - Travis AFB

Patient Safety Assistant Coordinator

Location : Travis AFB, CA 60 MDG

Duration : Permanent / Full-Time

Clearance : Tier 1 (NACI) Investigative Clearance / Background Investigation

Start Date : Upon Approval

Salary : Full salary range is $78,500 to $93,500 per year, with the starting salary determined based on candidate's knowledge, skills, experience, and budget availability.

Duties : The Patient Safety Assistant Coordinator (PSAC) will provide support for the Patient Safety (PS) Program support and data analysis functions at the Military Treatment Facility (MTF). This includes supporting, advising, and making recommendations to the MTF on administration, management, and daily operation of the program including adherence to established policies and procedures, as well as identification of risk reduction strategies from analysis of healthcare information.

The PSAC will collaborate closely with the PS Consultants, Defense Health Agency (DHA), and Patient Safety Managers (PSMs). Coordinate with the PSM, Quality Manager (QM), Risk Manager (RM), and Performance Improvement (PI) personnel. Additionally, provide support to other service MTFs, as necessary. Provide consultation on MTF Clinical Safety Assessments (CSAs), Patient Safety Reports (PRAs), medication and non-medication event reporting, and other PS initiatives from a data analysis perspective, verifying the development and use of appropriate performance measures.

To carry out these functions, the PSACs shall have access to all necessary and relevant MTF appropriate data. Support, advise, and make recommendations to the MTF and provide support in performing tasks related to administrative, clinical, educational, and research components of PS, including, but not limited to, Patient Safety Alerts, Tier 3 Communications, National Patient Safety Goals (NPSGs), Sentinel Event Alerts, and community health issues IAW DHA PM 6025.13 Vol 2.

Provide support and collaborate with PS, RM, QM, and PI personnel and other related functions on all aspects of the PS Program, with particular emphasis on performing data analysis. Provide support, advise, and make recommendations to the MTF PSM to develop, coordinate, and execute PRA plans to identify, reduce, and prevent, wherever possible, risks to DHA patient care. PS activities under this plan include, but are not limited to, preventable medical events and near miss reporting, analysis of near miss and lesser harm events, CSAs on higher severity events and others as indicated, PRAs, communication, and team training, and reporting to the DHA PS Program.

Provide support to MTFs to identify key performance measures directed at risk identification, reduction, and prevention. Communicate these performance measures to MTF leadership, appropriate committees, functions, and individuals. Serve as a PS resource for both programmatic and data analysis functions and confer with all levels of personnel to provide support with the development of program plans directed at risk identification, reduction, and prevention to decrease both the frequency and severity of preventable medical events and harm to patients.

PSAC personnel shall provide support to MTF patient safety with data collection and analysis of PS-related PI projects. Serve as a resource to ensure compliance with Department of Defense (DoD) mandated analysis and patient reporting systems such as the JPSR system and provide consultation on how the MTF uses this data to identify system and process issues that could have or did result in harm. Provide support to MTFs to clarify the classification of each reported event and make recommendations to determine the level of assessment required.

Provide support to the MTF in designing and maintaining a mechanism for MTF patient safety to report near miss and actual events using appropriate data analysis tools such as graphs and charts. Provide support to develop and execute mechanisms to translate this data to information. Provide this information to leadership, committees, and individuals as appropriate. Educate MTF on and provide support in identification of patient safety improvement opportunities from data / information sources. From an analytic perspective, provide support and make recommendations to MTF in reaching conclusions and making decisions.

When an CSA is designated by the MTF, provide support with the facilitation of the CSA teams through completion of the CSA process and debriefing to the MTF Commander or designee. Analyze completed CSAs at the MTFs for opportunities to improve the CSA process, lessons learned, and causal and contributing factors. In collaboration with the PSM, make recommendations to the MTF personnel for facilitation of future CSA teams. Provide support to respective MTF personnel in developing and using tracking system for CSAs.

Provide support to the MTF in PS rounds throughout the MTF as indicated by the High Reliability Organization (HRO) concept such as the Rapid Response Capability (RRC). Communicate directly with MTF patient safety to identify and recommend opportunities that could affect patient care. Encourage PS event reporting throughout the organization.

Participate in preparation for The Joint Commission (TJC) and Unit Effectiveness Inspection (UEI) as defined by their respective MTFs. Maintain all necessary files / records as deemed appropriate by internal or external policies and / or by the Medical Law Consultant (MLC) that ensures maximum protection from discoverability. As designated by the Safety and Health / Chief Medical Officer (SGH / CMO), collect, collate, analyze, and display data from event reviews, CSAs, PRAs, and other sources. Disseminate to appropriate committees and individuals for PS improvement purposes.

As designated by the SGH / CMO, provide support in preparing and presenting briefings on MTF PS Program trending, and reporting on MTF findings from JPSRs as appropriate. As designated by the SGH / CMO, provide support in developing, coordinating, and presenting ongoing PS education in the form of new employee orientation, one-on-one consultations, in-service, and just-in-time training. Attend meetings and other designated functions to ensure PS Program coverage. Maintain pertinent knowledge through review of current PS literature, and attendance at professional PS meetings and educational programs.

Requirements : The candidate shall meet the following qualifications :

• A bachelor's degree, preferably in a healthcare-related field, Business Administration (BA), Information Systems (IS), or equivalency in degree programs that include data analysis and statistical analysis.
• A minimum of two (2) years of experience at a healthcare facility.
• Experience in an inpatient or outpatient medical facility is required, military healthcare experience highly desired.
• Proficiency skills in Microsoft Suite of tools including Outlook, Word, Excel, and PowerPoint is required. Understanding of Microsoft Access, Visual Basic, and SQL is preferred.
• The ability to work independently, organize time, and manage multiple projects simultaneously.
• Possess the ability for "attention to detail" and the ability to effectively communicate PS concepts to leadership and DHA Patient Safety.
• Knowledge of The Joint Commissions (TJCs) accreditation standards, process, PS initiatives, and patient safety goals is preferred.
• Experience with performing CSAs, PRAs, and Performance Improvement (PIs) are highly desirable but able to be acquired after DHA start.
• Effective team and interpersonal skills.
• Must possess ability to work collaboratively with RM and QM; sits on the Executive team and fills in for the PSM as needed. Government PSM will work side by side with the PSAC rather than a supervisory role over the PSAC. The PSM and PSAC align with the SGH / CMO of the organization.

R&K Enterprise Solutions, Inc. is an equal opportunity affirmative action employer committed to cultural diversity and compliance. All qualified women, minorities, individuals with disabilities, and veterans are encouraged to apply for R&K job vacancies. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.