Restaurant Manager

SMASHBURGER

Restaurant Manager

Our first Smashburger restaurant opened in 2007 with one single

notion in mind; to serve a better burger !  Better burgers takes

better service, support and teamwork. That's why we

treat our team members fairly in a diverse and safe environment. With

an average of 10 restaurants opening each year, we invest in building internal

opportunities for our teams’ learning and growth.”   We just build better .  Better

Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience work &

lifestyle!

• Quarterly Bonus
• Get Paid $ to Refer your Friends
• RGMs, RMs, & SLs are entitled to one (1) free

meal each shift they work

friendly, team environment

and management experience

position and average hours worked

be manager level and in good standing & Referee must be employed with

Smashburger at time of payout. Bonus is paid in two distributions

Restaurant Manager Responsibilities

Restaurant General Manager, our Restaurant Managers are the champions of better

burgers! In this role you will :

performance of multiple Shift Leaders (SL) and Employees

positive work environment

effectiveness of people focused processes and systems

and ongoing training to all employees within the unit utilizing SmashConnect,

LMS, and 4 step method of training, including the selection, development, and

performance management of employees

recognize employee performance that exceeds company standards

integrity the daily completion of operational check lists to include

uniform standards

Opening / closing

check lists

logs

operational standards daily

experience metrics (NPS and OSAT)

safety standards are followed and in compliance with all local health

departments

service on each shift of the day and communicates SIZZLE service standards to

the employees

successful onboarding and training for all new employees

management communication

management procedures for food ordering and inventory

ensures company cash policies to ensure minimal losses through theft or

shortages

labor

based on company forecast tool and allowed labor percentages. While reacting

daily to sales trends and reducing labor scheduled when needed

store marketing programs as assigned

Restaurant Manager Requirements

Manager experience in restaurants

nights, weekends, and holidays

Smashburger uniform standards

all guidelines and procedures set forth by Smashburger, local, state, and

federal employment regulations

complete Smashburger training program

communication skills, both written and verbal, to effectively communicate with

restaurant management, front line employees and corporate support teams

skills to effectively select, assess, coach / counsel, develop, motivate, and

lead restaurant teams

attention to detail

management, consistency, and organizational skills

self-directed, and results driven

to stand for extended periods of time and to move and lift boxes of food /

supplies up to 50 lbs.

in high and low temperatures

applicants and employees have an equal opportunity for employment and

advancement within Smashburger.

Smashburger is dedicated to the principles of equal employment

opportunity.   We prohibit unlawful

discrimination against applicants, prospective applicants or employees on the

basis of age 40 and over, race, sex, color, religion, national origin,

disability, genetic information, sexual orientation, gender identity, military

or veteran status, or any other applicable status protected by state or local

law.   This prohibition includes unlawful

harassment based on any of these protected classes.   Unlawful harassment includes verbal or

physical conduct which has the purpose or effect of substantially interfering

with an individual’s work performance or creating an intimidating, hostile, or

offensive work environment.   We maintain

a workplace free of racial slurs and bias. This policy applies to all

employees, including managers, supervisors, co-workers, and non-employees such

as customers, clients, vendors, consultants, etc. Any conduct in violation of

these company policies is also a violation of the law.   Employees who engage in, ratify, or

perpetuate discrimination, harassment or retaliation will be subject to

disciplinary action, up to and including immediate discharge.