Perform trouble shooting of mechanical, controls, and instruments at fabrication shop or at customer site locations
Work well with customers and fellow technical service and engineering personnel
Provide training to the customer staff on equipment operation
Provide training to the customer staff on equipment operation
Produce timely, accurate and detailed service reports
Comprehend customer requirements and make appropriate recommendations and modifications as required
Schedule and plan service calls and customer visits
REQUIRED SKILLS :
Willingness and ability to learn and develop technical field service aptitudes
Ability to troubleshoot, test, repair and service technical equipment
Ability to work flexible shifts and adapt to changing work schedules
Willingness to travel 50%-75% of the time (primarily domestic / USA)
Ability to work extended hours and weekends
Able to effectively organize, schedule, and carry out work assignments with minimal supervision
Learn to interpret technical manuals, blueprints, diagrams
Understanding of the safe operation of hand tools and power equipment
Effective communication skills, verbal as well as written
Ability to develop skills in problem solving and troubleshooting
Basic / developing technical knowledge of process and / or industrial automation
Mechanical aptitude and ability to perform mechanical and physical tasks
EDUCATION AND EXPERIENCE :
Any experience in installation, industrial maintenance, and troubleshooting of processing systems is a plus
Attained or working toward Associates or technical degree in engineering or related field required.
Basic knowledge of mechanical, electrical and process systems.
Basic understanding of control systems and PLCs (Programmable Logic Controllers), especially Rockwell Automation / Allen-Bradley systems
Basic understanding of mechanical process equipment such as pumps, valves, meters and other components
Computer knowledge : Microsoft Office, Excel and Word
Service Technician • Milwaukee, WI, United States
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