Associate Manager, Field Marketing

Remote Event Support Manager

This position is responsible for managing support for training events, tradeshows, and / or other field marketing events, including conferences and summits. Partner with training, marketing, and event managers. Manage supervisors and / or individual contributors who manage events or assist with event support.

What You Will Do :

• Select event cities and dates and maintain the master event calendar
• Find and secure event venues and / or coordinate venue sourcing with third-party agencies
• Assist with speaker selection, recruitment, and preparation
• Oversee administration of venue and / or speaker contracts and payments
• Research and select event registration software
• Define attendee registration and confirmation processes and supervise configuration of registration software
• Ensure selected training events meet requirements for continuing education (CE) and administer CE credits
• Partner with marketing managers to ensure effective event marketing campaigns that drive registration
• Write or review event marketing copy for mailers, email messages, social media posts, etc.
• Manage registration, shipping, billing, and all other routine event support processes
• Oversee tradeshow booth property creation and shipping
• Coordinate with other managers to ensure appropriate event staffing and communication to all event staff
• Lead dispute resolution and compensation discussions with event attendees
• Monitor event expenses to stay within budget
• Collect and analyze data to assess event effectiveness
• Travel to events to provide logistical support and evaluate event execution
• Prepare and present reports on event registration, attendance, revenue, expense, and other key metrics
• Attend pre-event planning meetings and event post-mortems to ensure the adoption and execution of best practices
• Assist with the recruiting, interviewing, hiring, and training of event team members
• Define work plans, conduct quarterly performance reviews, and conduct annual performance reviews for event support team members

Qualifications :