Guest Services Representative

Hotel on Phillips
Sioux Falls, SD, US
Full-time

Job Description

Job Description

We are looking for talented and enthusiastic team members to join our team at the only upscale boutique hotel in the heart of downtown Sioux Falls! Come work for a company that values outgoing personalities.

As a Guest Service Associate, you'll help create the atmosphere the guests love.

No prior hotel experience is required, but customer service experience is preferred.

Hours will be from 3pm-11pm. Must be able to work weekends.

Responsibilities include the following :

  • Greet and interact with guests in a professional and friendly manner.
  • Answer a multi-line telephone system.
  • Make reservations and fulfill guest requests in a timely manner.
  • Check guests in and out of the hotel.
  • Other duties as assigned.

Description of perfect candidate :

  • Be reliable.
  • Must be able to pass a background check.
  • Superior customer services skills.
  • Solve problems in a timely manner.
  • Follow company policies and procedures including dress code.
  • Time management by using time efficiently.
  • Be professional by treating others with respect and consideration.
  • Demonstrate quality, accuracy and thoroughness in your work.
  • Be able to deal with frequent change, delays or unexpected events.
  • Able to multitask.

We offer health insurance, as well as dental, vision, and accidental, 401(k), and discounts to other properties.

hc119716

16 days ago
Related jobs
Promoted
Pearle Vision
Sioux Falls, South Dakota

InSight Eye Care Professionals is hiring a full-time Optometric Technician to join our fun and dedicated team! We are looking for someone who has an interest, passion, and personality for patient care, but also has an EYE for detail as they will be scheduling, verifying insurance information, and so...

Promoted
My Place Hotels
Sioux Falls, South Dakota

Responsibilities include all aspects of guest accommodations including:. Informing guests about hotel features and amenities including local attractions. ...

Promoted
Sioux Falls Ford Inc
Sioux Falls, South Dakota

The Receptionist/Cashier receives payment for products or services sold and plays a key role in maintaining or creating customer satisfaction for the business transaction. Apply for Automotive Receptionist/Cashier Supervisor**. ...

Promoted
Security National Bank
Sioux Falls, South Dakota

As a Customer Service Representative (Bank Teller), you are the Banks front-line ambassador in delivering stellar customer service. Customer Service Representative PT**. Our CSRs develop lasting relationships with our customers and promote other bank services and products through referrals. Provide ...

Promoted
The Goal Family of Companies
Sioux Falls, South Dakota

Now hiring for Customer Service Representatives I & II in Sioux Falls, SD. The Customer Service Representative II role consists of major areas of responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. The Custo...

Promoted
Allied Universal
Sioux Falls, South Dakota

Now Hiring Armed Mobile Patrol / Receptionist Security Officer**. ...

European Wax Center
Sioux Falls, South Dakota

As a Receptionist at European Wax Center at our Sioux Falls location, you’ll use your expertise to ensure every moment is an opportunity for confidence! We seek a special person who can lead with care and integrity, is committed to delighting our guests and—of course—having fun while being awesome!....

Concentrix
USA, SD, Work, at, Home
Remote

Technical Support / Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative....

Fairfield Inn - Sioux Falls Airport
Sioux Falls, South Dakota

Knowledge of front desk operations and procedures, guest services and hotel services. Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level. You are responsible for check-in, check-out, front desk operations, market sa...

Intuit - TurboTax
Sioux Falls, South Dakota
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...