Certified Medical Assistant (CMA)

Certified Medical Assistant

The Certified Medical Assistant performs routine clinical and administrative duties to support daily operations in the assigned clinic or physician practice. The CMA works under the supervision of a licensed provider or nurse, assisting with patient care, diagnostic testing, documentation, and front-office functions to ensure efficient and compassionate service delivery.

Minimum Education & Experience

Required : High school diploma or equivalent

Required : Graduate of an accredited Medical Assistant program or equivalent

Licensure & Certifications

Required : Current certification as a CCMA, CMA, or RMA

Required : Basic Life Support (BLS) certification must be obtained within 60 days of hire

Required Skills & Competencies

Strong critical-thinking and problem-solving skills

Ability to exercise sound judgment and work independently with minimal supervision

Effective communication and interpersonal abilities

Ability to perform efficiently in a fast-paced, high-stress environment

Proficient in basic computer applications and electronic medical records (EMR)

Essential Functions

Assist physicians and nurses with patient assessments, treatments, and procedures

Perform basic diagnostic tests and collect laboratory specimens as directed

Monitor, record, and report changes in patient condition to appropriate clinical staff

Accurately document all patient care activities and treatments

Maintain examination rooms, equipment, and medical supplies restock, clean, and troubleshoot as needed

Perform administrative duties such as reception, patient registration, scheduling, and data entry

Ensure patient confidentiality and compliance with HIPAA and organizational policies

Non-Essential Functions

Participate in quality-improvement activities and staff meetings

Perform other duties as assigned to support departmental goals

Equal Employment Opportunity (EEOC) Statement

Southern Tennessee Regional Health System and its affiliates are committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.