Principal Design Program Manager, Devices and Services Design

Principal Design Program Manager, Devices and Services Design Job ID : 2978713 | Amazon.com Services LLC Amazon's Devices & Services Design team is seeking a Principal Design Program Manager to drive strategic planning across future roadmaps. This role will be responsible for working with partners and stakeholders to define and manage future priorities and the operating model that brings the future into product roadmaps. In order to be successful, this person will need to bring along cross organization stakeholders to gain their buy-in and support. The ideal candidate will exhibit leadership, high judgment, the ability to influence, and exceptional organization and communication skills.

To be considered for an interview, please make sure your application is full in line with the job specs as found below.

In this role, you will collaborate closely with designers, researchers, engineers, product managers, and other cross functional partners. You will combine expert program management skills with a passion for user experience to help teams across Devices and Services improve the designs of Amazon’s products and services. You will need to manage communications across levels and organizations within Amazon to ensure awareness, understanding and alignment with organizational and business priorities.

Key job responsibilities

• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints
• Put repeatable processes in place that help us plan and manage multiple parallel projects and run our business
• Create, maintain, and disseminate program information to stakeholders and senior management
• Working across teams to create strong relationships with stakeholders and senior leadership teams
• Communicate project status with design team and stakeholders regularly
• Seek opportunities to make improvements to team efficiency and process
• Primary point of contact for design, working closely with design leads and directors to proactively clarify requirements and use cases, actively seeking clarification when there is ambiguity.

About the team The Amazon Devices & Services Design team is a multidisciplinary design team that is responsible for Design across Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. Our mission is to bring to life delightful, easy-to-use, and high value experiences for our customers. BASIC QUALIFICATIONS - 8+ years of UX Design Project / Program Management and / or Design Ops experience in design organizations - 8+ years of working cross functionally with design, product and tech teams experience - Experience operationalizing and maturing UX Design organizations within a complex and ambiguous corporate environment. - Experience owning program strategy and end to end delivery, including defining program requirements and using data and metrics to determine improvements - Experience working with, presenting to, and influencing senior executives up to VP level PREFERRED QUALIFICATIONS - Demonstrates the ability to guide a diverse range of professionals and senior leaders, significantly impacting organizational objectives and global strategies. - High capacity for making informed decisions that positively affect customer experience, business outcomes, and technical considerations. - Skilled in navigating complex trade-offs to prioritize resources, organizational health, and scalable solutions. - Exceptional ability to convey complex decisions and strategies, ensuring clarity and alignment on critical decision areas - Models excellence in communication, planning, risk management, and strategic escalation. - Recognized for independence and insight in resolving unexplored strategic domains - Proven ability to facilitate and drive cooperation across diverse design disciplines and organizational boundaries - Expert in enhancing cross-organizational design programs and mechanisms

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,600 / year in our lowest geographic market up to $229,200 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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