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Funeral Director
Funeral DirectorFairmount Memorial Association • Spokane, WA, United States
Funeral Director

Funeral Director

Fairmount Memorial Association • Spokane, WA, United States
4 days ago
Job type
  • Full-time
Job description

Job Type

Full-time

Description

Are you ready to play a vital role in providing compassionate and professional funeral services in a modern and fast-paced environment? Pacific NW Cremation & Funeral, a leading funeral provider, is seeking a dynamic Funeral Director to join our team. This position is at the heart of our operations, encompassing services, arrangement, and outreach responsibilities to ensure the highest level of care for the families we serve.

PRIMARY DUTIES AND RESPONSIBILITIES:

  1. Delivery of goods, services, and cash advance items
  2. Obtaining demographics, certification, and death certificate orders
  3. Obtaining Flowers, Deli-trays, DVD memorials, other related goods
  4. Obtaining and coordinating of 3rd party services such as ministers, musicians, honors, and obituaries
  5. Conducts memorial, celebration, and funeral services as needed, operates funeral service related vehicles
  6. Officiate
  7. Administrative Duties
  8. Provide complete and clear instructions to offsite professional services staff, via fax, phone or email
  9. Answer telephones, take messages
  10. Write At-Need Contracts
  11. Process payments, insurance claims, other relevant compensation submittals
  12. Dispatches first-call removal staff during and after business hours as needed
  13. Returns message calls
  14. Notifies Prep Staff of embalming(s) that need to be completed
  15. Outreach Duties
  16. Attend and represent brand at events
  17. Network with industry influencers
  18. Relationship building
  19. Support sales and marketing teams with initiatives and campaigns
  20. Provide creative and professional guidance to community service and marketing
  21. Maintain a professional appearance
  22. Business casual attire (Office)
  23. (Casual to Formal based on Event or Service Type when in Attendance)
  24. Safe and Proper footwear
  25. No visible, tattoos or facial piercings
  26. A natural hair color
  27. Assist others within the organization of Fairmount
  28. Family Service, Community Service, Grounds
  29. Heritage Funeral Home & PNWC Locations
  30. Administrative Staff, Marketing & Sales Staffs
  31. Maintains ethical standards and confidentiality
  32. Light janitorial duties and maintains a clean and clear work station
  33. Maintains an active role and involvement in community and civic affairs
  34. Performs other duties as assigned
  35. ** Job duties are subject to change as directed by the management.


Requirements

KNOWLEDGE SKILLS AND ABILITIES:
  • Possess general office skills, such as typing, filing, sending and receiving
  • Proficiency in Microsoft Office Software
  • Ability to function and excel in high volume, fast pace environment
  • Cooperative, team player, detail-oriented and adaptable to change
  • Excellent verbal, written, interpersonal and presentation skills
  • Consistently and accurately present goods and services and related documents according to the FTC funeral rule and local or state regulations
  • Commitment to customer service and quality control
  • Efficient and dependable; punctual
  • Demonstrate commitment to safety


PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Must be able to lift 25 to 50 pounds without assistance and 75 to 200 pounds with assistance, sit or stand for long periods of time, and withstand short periods of exposure to the elements. For an employee to succeed in this position they will need to be able to solicit information from bereaved individuals and families in a time of mourning while maintaining optimum levels of compassion and professionalism, multitask regularly, maintain records and service requests from multiple cases at once, work independently, do simple mathematic equations, adapt to changing schedules, and contribute to problem solving when needed. Fairmount Memorial Association/Community Cremation promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing.

EQUIPMENT/TOOLS: This position requires the frequent use of, and familiarization with, equipment such as Cots, Lowering & Lifting Devices, Funeral & Service Vehicles, Church Trucks, Casket Biers, Flower Stands, Electronic Sound & Video Systems, Computers, Facsimile & 6-line Phone System, Laminators, & Postage Meters.

MINIMUM QUALIFICATIONS: This position requires participation in a Funeral Director Internship program. Obtains at least minimum required continuing educations credits for each year of employment and program participation. Must become licensed as a Funeral Director within 5 years of internship program registration to remain in position. Valid state driver's license with insurable driving history required.

EMPLOYMENT AT WILL:

Employment with Fairmount Holdings, Inc. is at will, which means that either the employee or the employer is free to terminate the employment relationship at any time with or without reason, advance notice, or warning.

? No representative of this organization has the authority to change this at-will relationship except in a specific

written agreement declaring such intent and signed by the employee and:

o The President/CEO of Fairmount Holdings AND

o The Chairman of the Fairmount Memorial Association Board

Salary Description

starting at $25
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Funeral Director • Spokane, WA, United States

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