Team Assistant

Team Assistant

The Team Assistant is primarily responsible for ensuring the smooth operation of designated team functions. This position assists in maintenance of medical records organization and provides inventory of medical and office supplies. They provide administrative assistance to clinical leaders and team. The Team Assistant handles reception, data entry, administrative support, and support of volunteers.

Responsibilities

Responsible and accountable for daily operations of team to assure efficiency, delegating tasks as needed, including opening and closing the office as required, monitoring / tracking of bio-hazardous pick up, maintaining flow of information and paperwork from team office to administrative office, on-call team members and departments, and forwarding donations to Development as required

Assists guests and visitors and directs them to appropriate team members. Assists as needed in answering phone, transfers calls, and relays messages appropriately

Assists in office and medical supplies inventory and in coordinating and maintaining adequate inventory of forms

Follows proper ordering procedures

Performs data entry of patient status changes into computer system in an accurate and timely manner

Updates and distributes census and patient information forms as needed

Prepares information for IDT meetings as directed. Notifies appropriate staff, agencies, and departments as required concerning patient status

Compiles staff daily / weekly / on call schedules

Assists with coordination and monitoring of clinical staff for patient care / weekend and holiday schedule as assigned

Coordinates contracted services for continuous care team members for patient care and maintains appropriate records as required

Maintains office on-call books and office logs as assigned. Coordinates after-hours patient information for on-call team members as required

Prints and processes all required documentation regarding physician orders or certification timely. Records, mails, and files physician telephone orders, as required

Prints and processes timely, all required Haven Hospice documentation regarding physician certification and orders as needed

Coordinates items for courier pickup and delivery

Records referral information as needed and transmits information to appropriate admissions / on-call clinical team members

Provides administrative support for team managers, senior clinicians and other team members as assigned

Qualifications

EDUCATION / EXPERIENCE- High School diploma or GED equivalent; Associate degree preferred.

• 3-5 years office experience required, experience in hospice or a health care environment preferred.
• Computer skills and data entry experience.

LICENSE / CERTIFICATION / OTHER SPECIAL REQUIREMENTS- Valid Florida driver's license and Insurance.

KNOWLEDGE / SKILLS / ABILITIES- Excellent written and verbal communication, organizational, and interpersonal skills required.

To perform this position will require frequently sitting, standing, walking and typing on a keyboard with fingers, it will also require occasionally bending, reaching, climbing (stairs / ladders), kneeling, crouching, and stooping. The physical requirements will be the ability to push / pull and lift / carry 1-10lbs.