Account Representative

Customer Service Representative

Serve as the primary point of contact for an assigned customer base, managing the customer / supplier relationship.

Communicate professionally and clearly via email and phone.

Enter and manage customer purchase orders (POs) in Microsoft Dynamics AX2012, including :

• Flow-down notes
• Contractual agreement review
• Price and lead time verification
• Adherence to International Trade Compliance (ITC) and legal obligations

Support RFQ / RFP processes by gathering and assembling data from internal departments.

Provide required documentation to new / potential customers and coordinate with the Credit Department to establish terms.

Initiate and manage customer claims.

Analyze customer data to identify trends, buying habits, and potential market opportunities.

Tools & Systems

Microsoft Dynamics AX2012 (ERP system)

Excel : including pivot tables and data manipulation

Job Type & Location

This is a contract position based out of St Clair, PA.

Pay and Benefits

The pay range for this position is $20.00 - $28.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in St Clair, PA.

Application Deadline

This position is anticipated to close on Nov 14, 2025.