Design Scrum Master

Job Description

Job Description

We're a creative team that thrives on collaboration and design thinking. To keep our work flowing and our ideas fresh, we’re looking for a Design Operations Specialist. Your job will be to help us stay focused, organized, and equipped to do great design work—by managing projects, improving workflows, and creating clear documentation.

We welcome applicants from all backgrounds, including those with experience in full-time roles, freelance, or contract work. What matters most is that you’re ready to be a full-time member of our product design team. Join us at KUBRA , where your design talents will shine, and every project is an exciting opportunity to make a lasting impact!

This is a hybrid opportunity based out of our office in Tempe, AZ .

How You’ll Contribute

• Manage design projects from start to finish—set timelines, track progress, and raise flags early when something might cause delays.
• Facilitate team meetings (like daily check-ins, planning, and reviews) to keep work moving and aligned.
• Create and maintain templates and tools to improve how we plan and deliver design work.
• Document processes and decisions clearly so everyone—across design, engineering, and product—can understand and use them.
• Remove roadblocks that prevent the design team from focusing on their creative work.
• Support team organization, both for day-to-day operations and long-term planning.

Strengths That Shine in This Role

Skills That Matter in This Role

Why You’ll Love Working Here

Equal Employment Opportunity : KUBRA is committed to the principles of equal employment opportunity. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. We will provide accommodations during the recruitment process upon request by emailing recruitment-team@kubra.com. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for their interest; however, only candidates under consideration will be contacted.

While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.

Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program.

KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S / Canada. All sponsorship determinations are case by case based on business need.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.