Service Support Staff

Job Description

Job Description

About Precision Toyota of Tucson

Recognized as one of the nation's best Toyota dealerships, we've earned the coveted "President's Award" several consecutive years in a row and twice earned membership in Toyota's exclusive "Board of Governors", a select group of the Top 5% of Toyota dealers in the nation. What's more, we're one of only a handful of dealerships nationwide to have received all seven possible "Toyota Recognition Awards".

Precision Toyota of Tucson has served our community for over 60 years. Owned and operated by the same local family since 1954, we take great pride in being a vital part of our beautiful city.

At Precision Toyota of Tucson, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Precision Toyota is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

Position Summary

We are seeking an experienced Service Support Staff member to join our growing service team. This role combines vehicle detailing, reconditioning, and service lot operations to ensure smooth traffic flow and exceptional vehicle presentation throughout our facility.

This position offers excellent upward mobility within the service department. We are committed to growing our team from within and providing career advancement opportunities for motivated individuals who demonstrate dedication and leadership.

We Offer

401(k) with company match

Medical insurance, including Flexible Spending Accounts and Dependent Care Flexible Spending Accounts

Dental Insurance

Vision Insurance

Short-term and long-term disability insurance

Life insurance

Career advancement opportunities within the service department

Responsibilities

Vehicle Care & Detailing :

Car Wash Operations

Clean, wax, polish, refurbish, and detail vehicles that have been sold and serviced, as well as rental fleet vehicles

Inspect finished products to ensure the highest quality service

Understand and deliver on specific customer requirements

Maintain proper function of all service tools and equipment

Service Lot Operations :

Moving customer vehicles to ensure smooth and efficient traffic flow through the facility

Meet & greet customers as they enter the service area

Retrieving customer vehicles from the parking lot when their bill is paid

Maintaining an orderly service parking area, lot, and vehicle display, car preparation, shop,p and showroom appearance

General Duties :

Directly report any damage to the supervising manager in a clear and timely fashion

Coordinate and arrange work effectively with team members

Maintain excellent standards and quality of service to positively represent the organization

Other duties as assigned

Qualifications

Required :

Valid driver's license and clean driving record

Able to drive both automatic and standard transmission vehicles

Positive attitude and can-do mentality

Hardworking personality, shown leadership qualities, and eagerness to improve

Excellent communication and customer service skills

Friendly and customer service-focused

Reliable

Physical Requirements :

This position requires times when you will be exposed to outdoor weather conditions and in a stationary position (e.g., located on our service drive) for up to 50% of the time

Must be able to move about inside and outside our facility to access vehicles, file cabinets, office machinery, etc.

Must be able to frequently communicate with customers and coworkers about our product and service offerings

Must be able to exchange accurate information in these situations

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.