Associate, Advisory Business Development

Sustainability Consulting Team Business Development Coordinator

Primarily Houston-based hybrid role (MonThurs in-office, Fri remote). Remote applicants from other states may be considered. WM Advisory Services is seeking a detail-oriented, customer service driven individual to play a key role in building and supporting WM's sustainability consulting team's business development infrastructure. As a centralized position focused on standardizing how the team approaches growth, this individual will help establish scalable processes, document standard operating procedures, and strengthen the team's overall business development system. This role helps coordinate business development activities across diverse customer sectors, including sports venues, large-scale events, healthcare, manufacturing, retail, and municipalities. Work involves organizing discovery calls with prospects, supporting proposal and statement of work development, maintaining CRM records, and coordinating handoffs across legal and finance functions. The position will help intake discovery notes, generate proposal templates, set up team-wide processes and develop standard operating procedures, and track weekly pipeline activity while maintaining pre-established standards for professionalism and accuracy. The ideal candidate is organized, proactive, and comfortable developing new processes while juggling multiple priorities. They bring both operational discipline and a collaborative mindset to help the team deliver consistent, high-quality business development outcomes.

Essential Duties and Responsibilities

• Train to consult with existing, new and potential customers under guidance from senior team members to schedule prospect calls, organize discovery sessions, and document intake notes. Work towards leading customer engagement and outreach calls.
• Support development of proposals and statements of work by preparing templates, assembling boilerplate content, and ensuring consistency with WM services and solutions. Coordinate with sector leads to develop proposal's tailored to client needs.
• Develop and document scalable business development processes, including standard operating procedures, templates and quality control measures to improve consistency across projects and teams.
• Recommends changes, updates and processes for continuous improvement
• Maintain pipeline system, update records, and prepare weekly pipeline roll-ups for leadership visibility, identifying trends and opportunities for improvement.
• Monitors department processes and workflow to ensure overall accuracy and quality of data and work output.
• Coordinate legal handoffs, track contract redlines, and shepherd agreements through completion.
• Support finance management, tracking invoicing, budgets, and follow-through to help the Enablement Manager and Director with reviewing team financials.
• Engage with team members on strategic direction for business development, including understanding customer ambitions.
• Design schedules, track multiple opportunities at the same time, meet deadlines, and deliver quality materials.
• Ensure compliance with client and internal standards when performing assessments, developing proposals, and managing documentation. Tracks issues to resolution within department and in partnership with other groups.
• Promote a culture of accuracy and responsiveness in all business development activities.
• Maintain proactive communication and a close working relationship with key WM Market Area personnel.
• Self-educate on current sustainability, industry, and customer business trends to inform process improvements and strengthen team knowledge.
• Responsible for organizing and interpreting data related to customer opportunities to support strategy, reporting, and decision-making.
• Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.
• Evaluates current training methods and materials for assigned group and recommend improvements. Reviews and creates training as needed.
• Promotes a culture of accuracy, responsiveness, and collaboration in all business development activities.

Supervisory Responsibilities

Qualifications

Work Environment

The expected base pay range for this position across the U.S. is $68,985 - $101,188.50. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

Benefits

Equal Opportunity Employer : Minority / Female / Disability / Veteran