Retail Program Director

Program Director

The Program Director will oversee and manage complex projects within the Finance & Accounting domain utilizing expertise in Psft-Customer Relationship Management Portfolio & Project Management and Portfolio Management. This hybrid role requires strategic planning and execution to ensure successful project delivery while collaborating with cross-functional teams to drive business objectives. The candidate will play a pivotal role in enhancing organizational efficiency and achieving financial goals.

In this role, you will :

• Lead the planning and execution of projects within the Finance & Accounting domain ensuring alignment with business objectives.
• Oversee the implementation of Psft-Customer Relationship Management solutions to enhance customer engagement and satisfaction.
• Manage Portfolio & Project Management processes to optimize resource allocation and project prioritization.
• Coordinate with cross-functional teams to ensure seamless integration of Portfolio Management strategies.
• Provide guidance and support to project teams fostering a collaborative and productive work environment.
• Monitor project progress and performance identifying areas for improvement and implementing corrective actions.
• Develop and maintain project documentation ensuring transparency and accountability throughout the project lifecycle.
• Facilitate communication between stakeholders ensuring all parties are informed and engaged in project developments.
• Utilize technical expertise to troubleshoot and resolve project-related issues minimizing disruptions and delays.
• Drive continuous improvement initiatives to enhance project delivery and organizational efficiency.
• Ensure compliance with industry standards and regulations maintaining the integrity and security of project data.
• Collaborate with senior management to align project goals with overall business strategy and objectives.
• Evaluate project outcomes and provide insights for future project planning and execution.

What you need to be considered :

Certifications Required :

Certified Project Management Professional (PMP) Certified ScrumMaster (CSM)

Benefits :

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements :

What We Offer :

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.