Customer Service Representative

TransdevinArlington, VAishiringaCustomerService Representativetoactasaliaisonforourcustomers,providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.

Transdevisproudto offer :

• Competitivecompensationpackage ofminimum$25.00($52,000)-Maximum$27.50($57,200)

Benefitsinclude :

Vacation : minimumoftwo(2)weeks

Sickdays : 5days

Holidays : 12 days;8 standard and 4floating

Otherstandardbenefits : 401(k)retirementplan,medical,dentalandvision,lifeinsurance,short-term disability, voluntary long-term disability)

Key Responsibilities :

Respondtocustomerinquiriesandconcernswithtimelyresponsesandaccurateinformationorredirecting to a supervisor.

Responsible for meet and greeting office visitors at front desk

Comprehensive understandingofpoliciesand procedures

Meetorexceedestablishedperformancerequirements.

Documenttripauthorizationsanddetailsincludingtransportationtype,pickuptimes,appointmenttimes and addresses.

Otherdutiesasrequired.

Qualifications :

HighSchoolDiploma,GEDorequivalent.

Computer literate

Excellentcustomerserviceskills.

Abilitytooperate standardtelephonesystem.

Mustbe able toworkshifts orflexible workschedulesasneeded.

SubjecttoaDOTdrugtestingandphysicalifapplicable.DOTRegulation49CFRPart40doesnot authorize the use of Schedule I drugs, including cannabis, for any reason.

PhysicalRequirements :

Theessentialfunctions ofthispositionrequiretheabilityto :

Workoutsideinvaryingtemperature,weather,andhumidityconditions-100%ofthejobisperformed outside, work alone and in remote locations.

Sitforextendedperiods (upto6-8hours perday);frequentlywalkforlongdistances andonpossible sloped ground or slippery and uneven surfaces

Pushandpullobjectsupto 50pounds,occasionallythroughouttheworkday;liftmaterialweighingupto 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

Withstandheavytrafficareaswhileperformingthedutiesof thejob;tolerateexposuretoconsiderable amounts of dust, vehicle fumes and noise.

Reasonable accommodations maybe made toenable individuals withdisabilities toperformthe essentialfunctions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidateswithdisabilities.Ifreasonableaccommodationisneededtoparticipateinthejobapplicationorinterview process, please contact us.HR.TalentAcquisition@transdev.com

Drug-freeworkplace :

Transdevmaintainsadrug-free workplace.Applicantsmust :

BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.).

Successfullypassa pre-employmentdrug screen.

AboutTransdev : Cities,counties,airports,companies,anduniversitiesacrosstheU.S.contractwithTransdevto operatetheirtransportation systems, maintaintheirvehicleandfleets, and deliveron mobilitysolutions. Transdev

U.S.employsa teamof32,000across400locationswhilemaintainingmore than17,000vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by ourpurpose.Transdev -themobilitycompany-empowers thefreedomtomoveeverydaythanks tosafe,reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.comor watch an overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Thephysicaldemandsdescribedhereare representativeofthosethatmustbemetbyanemployeetosuccessfullyperformtheessentialfunctionsofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

TransdevisanEqualEmploymentOpportunity(EEO)employerandwelcomes allqualifiedapplicants.Applicantswillreceivefairandimpartialconsideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, genderidentity, sexual orientation,religion or other legally protected status.

Thephysicaldemandsdescribedhereare representativeofthosethatmustbe metbyanemployeeto successfullyperformtheessentialfunctionsof this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Californiaapplicants : PleaseClickHereforCAEmployeePrivacyPolicy.

Job Category : Customer Service

Job Type : Full Time

Req ID : 5373

Pay Group : 2V9

Cost Center : 52752

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants : Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.