Systems Operations Manager

Systems Operations Manager

Manage team of Systems Administrators and Engineers responsible for maintaining, monitoring, patching, and remediating issues in the server infrastructure.

Manage relationships with third party vendors including but not exclusive to DBA and Sys Admin managed services.

Ensure strong incident response process keeping all stakeholders informed as well as maintaining status pages for the organization.

Maintain and improve monitoring practices, looking for ways to become as close to proactive as possible.

Maintain patching schedules for both OS and application related patch cycles.

Optimize existing systems for performance and reliability.

Develop and maintain SOPs for core functions.

Lead and support cross-functional technology projects such as upgrades, migrations, or implementations.

Engage in and support DevOps practices for infrastructure and security management.

Exhibit a Site Reliability Engineering mindset when engaging with or developing reliability and incident response practices.

Excellent customer service, communication, and documentation skills.

Strong analytical skills with the ability to solve complex technical problems.

Other duties as assigned.

Self-starter attitude with ability to troubleshoot and conduct own research on solutions.

Ability to work in a team environment.

Proven working experience systems operations.

Ability to manage customer and other technological group relationships.

High attention to detail, maintaining accuracy in all managed and implemented solutions.

Shows good judgment during high pressure situations.

Ability to step outside normal role to fix issues that may not directly be related to just technology.

Organizational and project management skills.

Bachelor's degree required.

7+ years of experience administering server system infrastructures and technology.

2+ years of experience in a senior or lead role.

Project Management certification preferred.

Professional certification may be required in some cases.

Job may require extended sitting or standing, use of standard office equipment.

Job requires the ability to use vision, adjust focus and work on a standard computer screen.

Use of audio-visual equipment is required.

MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION.

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer :

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.