Talent.com
No longer accepting applications
BMV Customer Service Representative

BMV Customer Service Representative

USA JobsSouth Bend, IN, US
4 days ago
Job type
  • Full-time
Job description

BMV Customer Service Representative

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package, and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV) :

The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees.

Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we :

  • Invest in our employees
  • Engage our customers
  • Provide sustainable systems
  • Embrace product innovation

Role Overview

Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs.

This position will serve at the South Bend BMV Branch Office. Branch hours are :

  • Sunday : Closed
  • Monday : 8 : 00 am - 5 : 30 pm
  • Tuesday : 8 : 00 am - 5 : 30 pm
  • Wednesday : Closed
  • Thursday : 8 : 00 am - 5 : 30 pm
  • Friday : 8 : 00 am - 5 : 30 pm
  • Saturday : Closed
  • Salary :

    The salary for this position traditionally starts at $15.17 an hour.

    A Day in the Life :

    The essential functions of this role are :

  • Use your job knowledge to conduct customer transactions.
  • Answer customer questions and provide guidance.
  • Assist with the daily opening and closing of the branch.
  • Check transactions to ensure accuracy, timeliness, and proper accounting.
  • Work with leadership to resolve escalated customer concerns and system problems.
  • File applications as completed throughout the day.
  • The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

    What You'll Need For Success

    You must meet the following requirements to be considered for employment :

  • High school diploma or equivalent.
  • Customer service experience.
  • Top-notch communication skills.
  • A high level of critical thinking and the ability to troubleshoot.
  • Ability to process cash and card transactions.
  • Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities.
  • Able to perform essential functions with or without reasonable accommodation.
  • Supervisory Responsibilities / Direct Reports :

    This role may be utilized in a supervisory capacity based on agency needs.

    Benefits of Employment with the State of Indiana

    The State of Indiana offers a comprehensive benefits package for full-time employees that includes :

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program : Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to :
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 in election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access
  • Equal Employment Opportunity :

    The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

    Create a job alert for this search

    Customer Service Representative • South Bend, IN, US

    Related jobs
    • Promoted
    Customer Service Representative

    Customer Service Representative

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Customer Service Representative to provide exceptional support to customers through various communication channels. Key Responsibilities Deliver best-in-class customer e...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    BMV Customer Service Representative

    BMV Customer Service Representative

    State of IndianaWarsaw, IN, US
    Full-time
    BMV Customer Service Representative.Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies.A...Show moreLast updated: 12 hours ago
    • Promoted
    Senior Customer Service Representative

    Senior Customer Service Representative

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Senior Customer Service Representative to manage inbound calls and provide excellent customer service. Key Responsibilities Ensures quality customer service for internal...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Customer Service Representative

    Remote Customer Service Representative

    VirtualVocationsSouth Bend, Indiana, United States
    Remote
    Full-time
    A company is looking for a Remote Customer Care Representative to provide exceptional service and support to customers.Key Responsibilities Respond to customer inquiries promptly via phone, email...Show moreLast updated: 30+ days ago
    • Promoted
    Arizona Licensed Customer Care Representative

    Arizona Licensed Customer Care Representative

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Customer Care Representative : Specialty Service.Key Responsibilities Deliver exceptional customer service while ensuring compliance with legal requirements Communicate...Show moreLast updated: 1 day ago
    • Promoted
    Email Customer Service Representative

    Email Customer Service Representative

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for an Email Customer Service Representative.Key Responsibilities Managing client-specific data using various resources Communicating customer complaint trends and feedback ...Show moreLast updated: 3 days ago
    • Promoted
    Sales Representative - Vehicle Required

    Sales Representative - Vehicle Required

    Platinum Supplemental InsuranceElkhart, Indiana
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
    • Promoted
    Banking Customer Service Representative

    Banking Customer Service Representative

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Customer Service Representative in the banking sector for a 100% remote position.Key Responsibilities Respond to incoming calls from brokers, clients, merchants, and fi...Show moreLast updated: 16 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    RandstadBenton Harbor, MI, US
    Full-time
    Customer Service Representative.Ready to be a customer service superhero? If you're a people person who loves helping others, we've got the perfect spot for you! We're looking for a Customer Servic...Show moreLast updated: 7 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Genuine PartsWarsaw, IN, US
    Full-time
    Customer Service Representative.Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.Responds t...Show moreLast updated: 14 days ago
    • Promoted
    Provider Services Representative

    Provider Services Representative

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Provider Services Representative.Key Responsibilities Manage customer interactions through various channels while ensuring a positive experience Present and discuss pr...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Care Representative

    Customer Care Representative

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Customer Care Representative for SHP Operations, working remotely on a per diem basis during the day shift. Key Responsibilities Facilitate communication between members...Show moreLast updated: 30+ days ago
    • Promoted
    Arizona Customer Service Representative

    Arizona Customer Service Representative

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Customer Service Representative to work remotely in Arizona.Key Responsibilities Receive and document customer concerns, ensuring accuracy and timeliness Follow compan...Show moreLast updated: 30+ days ago
    • Promoted
    Texas Phone Sales Representative

    Texas Phone Sales Representative

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Phone Sales Representative to assist customers with hearing solutions from home.Key Responsibilities Handle a high volume of outbound calls to warm, pre-qualified leads...Show moreLast updated: 2 days ago
    • Promoted
    BMV Customer Service Representative

    BMV Customer Service Representative

    Veterans StaffingSouth Bend, IN, US
    Full-time
    BMV Customer Service Representative.Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies.A...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    Customer Service Representative

    Customer Service Representative

    USA JobsElkhart, IN, US
    Full-time
    Customer Service Representative.The CSR is responsible for providing an exceptional customer experience.They manage working relationships with customers and insurance companies while providing all ...Show moreLast updated: 12 hours ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    The Boyd GroupElkhart, IN, US
    Full-time
    Welcome to Gerber Collision & Glass.Our team members drive us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locatio...Show moreLast updated: 1 day ago
    • Promoted
    Customer Service Representative II

    Customer Service Representative II

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for an Inbound Customer Service Agent.Key Responsibilities Receive and respond to inbound phone calls for customer assistance Document all calls in ticketing and tracking sy...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Bilingual Customer Service Representative.Key Responsibilities Receive and respond to customer inquiries regarding orders, product information, and technical support R...Show moreLast updated: 30+ days ago
    • Promoted
    Health Care Customer Service Representative

    Health Care Customer Service Representative

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Health Care Customer Service Representative to handle inbound and outbound calls related to insurance and payment issues in a remote setting. Key Responsibilities Make a...Show moreLast updated: 30+ days ago