Staff / Principal Site Reliability Engineer
We are seeking an exceptional Staff / Principal Site Reliability Engineer to lead critical infrastructure initiatives and drive Innovation across our organization. You’ll architect scalable solutions, navigate complex technical challenges independently, and deliver results under tight deadlines in a fast paced environment. You will work cross‑functionally alongside builders who have helped shape the success of companies such all ways as Google, Okta, AWS, and Snowflake.
Strategic Leadership & Technical Execution
- Lead enterprise‑wide reliability and infrastructure projects across multiple teams with high autonomy
- Navigate ambiguous problem spaces and deliver innovative solutions under tight deadlines
- Architect and deploy solutions for Cloud Prem and SaaS customers at scale
- Drive technical innovation and establish SRE best practices across the organization
- Respond to critical incidents, lead root cause analysis, and implement long‑term resolutions
- Develop automation solutions to streamline operations and reduce manual workload
- Participate in on‑call rotation and ensure effective incident handoff and documentation
Cross‑Functional Collaboration & Communication
Partner with Engineering, Product, and Customer Success teams to align reliability goals with business objectivesCommunicate complex technical concepts effectively to technical and non‑technical audiences, including executivesInfluence technical decisions across teams through thought leadership and demonstrated expertiseBuild consensus and Drive adoption of new tools, processes, and architectural patternsCustomer‑Facing Technical Leadership
Provide tier 2 / 3 technical support to enterprise customers for complex troubleshootingWork directly with customer technical teams to resolve deployment, configuration, and integration challengesConduct technical onboarding and provide expert guidance on platform architecture and best practicesCreate customer‑facing documentation, troubleshooting guides, and run‑booksLead customer calls and technical discussions as a trusted advisorTeam Development
Mentor SRE and engineering team members, elevating technical capabilitiesFoster a culture of reliability, operational excellence, and continuous improvementYou have : Required Experience
BS degree in Computer Science or related field (or equivalent practical experience)7+ years in Site Reliability Engineering, DevOps, or Infrastructure EngineeringProven track record leading large‑scale, cross‑team infrastructure projects from conception to productionDemonstrated ability to work autonomously on ambiguous projects with tight deadlinesTechnical Expertise
5+ years with AWS (VPC, EC2, RDS, EKS, CloudFormation) and cloud automationExpert‑level experience with Kubernetes, Helm, Linux, and TerraformStrong experience with GitOps model, distributed version control, and CI / CD pipelinesProficiency with monitoring tools (Prometheus, Grafana, DataDog)Strong programming / scripting skills (Python, Go, Bash) for automationDeep understanding of distributed systems, microservices, and reliability patternsExperience with Bazel and CueLang a plusLeadership & Communication
Exceptional ability to articulate complex technical concepts to diverse audiencesTrack record of Driving technical change across organizational boundariesSuccessfully Delivered multiple complex projects under tight deadlinesStrong customer service orientation with patience and empathyWork Style
Thrives in ambiguous environments and makes progress without perfect informationHands‑on, "can do" attitude with bias for actionLow ego and high intellectual curiosityComfortable working across time zonesSelf‑motivated with strong ownership mentalityCompensation Disclosure
$184,000—$240,000 USD
Compensation depends on skills, qualifications, experience, and work location. Variable compensation such as commission is not included.
Our Culture
Ownership MindsetAct with IntegrityGuardians of our CustomersOpinionated HumilityBuild Trust, Earn TrustVeza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com.
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