scheduler

Role : Engagement Overview - Scheduler

Project Duration 6 months

Location Sunnyvale, CA

Skills

Excellent communication skills

Organized

Work exceptionally well in a fast-paced environment

Able to multitask between tasks / projects

Assumptions

Candidates must have had relevant experience with scheduling and other administrative tasks, and being in user facing roles

Requirements

Must be able to work at Client location onsite as needed 5 days / week at a secure building in Sunnyvale and / or Cupertino

Must be able to work between 7 : 30am - 5 : 30pm, as needed by the program

Key Qualifications

Experience managing calendars and scheduling participants efficiently

Excellent customer service, ensuring a positive and energetic experience for participants

Exercises discretion and respect surrounding user privacy and unreleased products

Description / Key Responsibilities

Recruit subjects for studies while being mindful of diversity and inclusion criterion

Provide a positive, high energy experience for all participants

Manage user study participant correspondence, recruitment, scheduling, and compensation

Success Criteria / Definition of Done

Success criteria is measured by efficient user throughput. Proactively recruits users to backfill study cancellations to maximize user throughput. Ensure appropriate compensation and documentation protocols.