Certified Medical Assistant / Registered Medical Assistant

Certified Medical Assistant / Registered Medical Assistant

JOB SUMMARY

• This is a dynamic position that will allow the CMA / RMA to provide patient care at the top of their training to perform intake for patients, determine health needs, administer diagnostic tests and patient treatments, obtain patient specimens, take orders and follow protocols, as well as utilize many personal and professional skills.
• The CMA / RMA may have a dedicated position with one of our clinics and providers or may have a floating position. However, this position can have a variety of assignments from our outpatient offices, RMH Healthcare Associates (including the Mobile Clinic), RMH Pediatrics, RMH Walk-In Care, RMH Milroy Primary Care, RMH Call Center, RMH Specialists, RMH Health Partners, RMH HealthCare Solutions. Having a dedicated position and variety of assignments will allow the CMA / RMA to have a consistent atmosphere, with the additional opportunity to learn and grow within our TEAM!
• The CMA / RMA at Rush Memorial Hospital works in partnership with the physician or NP / PA to facilitate the care of patient needs for their preventive, illness and routine care.
• The CMA / RMA assists in the quality processes of the clinics to be in constant improving of patient / clinical care.
• The CMA / RMA is responsible for providing direct and indirect patient care to patients in an ambulatory office setting. This position also integrates clerical office-based functions with clinical functions on an as needed basis.

MINIMUM QUALIFICATIONS

Knowledge & Experience

Skills-

Demonstrates ability to give and follow instructions accurately

Demonstrates effective interpersonal skills necessary to interact with patients and various levels of health care personnel

Time management and multiple task assignment management skills required

Demonstrates ability to read, write, use medical terminology and perform simple calculations

Knowledge-

Basic fundamental CMA / RMA practices

Education-

High school diploma or equivalent required

Completion of a CMA / RMA course of study is required

Experience-

Minimum of two years of previous clinical experience preferred

CMA / RMA is preferred

Authority and Accountability

Extensive exposure to confidential information or matters and the ability to maintain privacy

Working within scope of position to the highest ability

Frequent contact with various persons or groups within and outside of the physician office and hospital including employees, department managers, physicians, patients, volunteers, visitors and outside agency personnel

Hold self-accountable to the patients providers, leadership and team members for patient and organizational needs

Aptitudes

Must be able to prioritize patient care needs

Utilize critical thinking to solve problems and develop solutions

Must be able to reason and use logical problem-solving skills

Use independent judgment and initiative in handling situations out of the ordinary

Ability to adjust to frequent changes and enhancements in order to provide the best in internal and external customer service / patient care

PI0059ab9395a5-30511-38331705