Sr. Specialist, Stores Trainer
NA Direct Business Operations, Stores Training & Facilitation Team is a diverse, inclusive, innovative and passionate team powered by Nike's mission, to deliver inspiration and innovation to every athlete. In NIKE's dynamic and fast-paced retail ecosystem, the Sr. Specialist, Stores Trainer role serves as a key business partner to NA retail store districts, responsible for driving training excellence, elevating our retail performance and enabling store teams to deliver uniquely Nike consumer experiences. This influential position delivers supported store visits that are grounded in teamwork, creating an environment of inclusion and trust. Reporting to the Sr. Manager of Stores Training, they will work closely with district and territory partners, cross functionally, as one team, with a sharp focus on our Sport Offense, supporting each other in winning, and driving impact to every athlete.
The Sr. Specialist, Stores Trainer will deliver Nike's in-store training programs and should bring strong leadership, coaching, and facilitation skills. They will work as part of a core team that is distributed across North America, including Canada and Puerto Rico, collaborating virtually across time zones. They will travel and visit 1-3 store districts weekly, ensuring each store in their area is seen at least once per quarter. The ideal candidate is self-aware and skilled in navigating change and growth in people and retail. They excel at building inclusive, trusting training environments and experiences that value diversity. They think strategically and stay organized while balancing multiple priorities and deliverables.
Bachelor's degree in business, Human Resources, Education, or a related field (or equivalent combination of education and experience). 2+ years of experience in retail training, learning & development, or store leadership; prior experience with athletic or lifestyle brands is a plus. Demonstrated ability to facilitate engaging group training and one-on-one coaching in a fast-paced retail environment. Exceptional communication, presentation, and relationship-building skills. Strong organizational abilities; capable of managing multiple priorities and locations across 1-3 distinct districts. Proficiency with digital learning tools and technologies; experience with learning management systems (LMS) preferred. Passion for sports, fitness, and the Nike brand; commitment to personal and professional growth. Willingness and ability to travel regularly between stores and districts, sometimes with short notice. Fluency in English (additional languages are a plus, depending on district needs). Flexible, adaptable, and positive attitude in dynamic and evolving environments. Ability to travel overnights and weekends, domestically by airplane, car or train is required approximately 15-20% for Team oZsites, conferences, large-scale training activations. In some markets, you will be required to travel domestically by airplane, car or train with overnight stay for approximately 3050% for store visits, based on district alignment. Must possess a valid U.S. driver's license.
The Sr. Specialist, Stores Trainer supports Nike's Sport Offense strategy by creating training awareness and accountability, driving action that shapes the consumer experience and elevating the performance of store teams across multiple retail store districts. This results-driven training leader oversees supported store visits, fostering strong relationships while implementing Nike's innovative in-store training solutions that align with the company's retail strategies and brand values. By serving as a mentor, educator, and change agent within 1-3 districts, our Sr. Specialist, Stores Trainer positively impacts every store team member and empowers them with the knowledge, skills, and confidence to deliver unparalleled service, drive sales, and embody the Nike mission.
Na • Pembroke Pines, FL, US