Benefits :
- 401(k) matching
- Dental insurance
- Employee discounts
- Opportunity for advancement
- Training & development
- Vision insurance
Business Managers at The Learning Experience are responsible for the financial and operational performance of the Center. They have an essential ability to apply their business acumen to customer engagement and leading people, ultimately creating an environment where others can thrive.
Role Responsibilities :
BUSINESS OPERATIONS AND PEOPLE LEADERSHIP
Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intactForecasts future enrollment based on annual graduationManages center inventory- office supplies, food, curriculum, staff recognition items, etc.Manages all vendor relationships- organizes facilities maintenance and technology supportIn partnership with Center Director, conducts team meetings to communicate important information and set a directionCUSTOMER ENGAGEMENT
Executes marketing brand campaigns within the center and implements local marketing activities.Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses)Effectively uses social media channels for parent engagement and retentionNurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customersHas a strong understanding of the childcare offerings within the communityMaintains the lead tracking portal and customer databaseCoordinates the registration process and maintains customer and employee information in center systemsResponsible for communications to families (i.e. billing, newsletters)Plans and manages budget for “parent pleasers”Qualifications :
3+ years’ experience in business management - cross-industry experience is welcomeDemonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing settingAbility to leverage data to understand the business and make decisionsBachelor’s degree preferredKnowledge of state licensing rules is a plusKnowledge in early childhood preferred.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.