We're seeking a driven Implementation Specialist to play a pivotal role in the success of our Mpower project deployments. This position goes beyond routine implementation-you'll be directly shaping the readiness, training, and adoption experience for end-u across our organization. From ensuring asset and inventory accuracy, leading engaging virtual instructor led training, to supporting u through the critical go-live and hypercare activities, you will be at the center of smooth and successful deployments.
This is a hands-on role for someone who thrives at the intersection of technical execution, end-user training, and real-time problem-solving. If you're passionate about helping teams adopt new technology with confidence and efficiency, this is your opportunity to make a lasting impact.
What You'll Do
Asset & Inventory Readiness
End-User Training
Cutover & Blackout Week Preparation
Go-Live Execution (Week 1)
Post-Go-Live Support & Hypercare
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy :
Required Skills & Experience
Nice to Have Skills & Experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.
Implementation Specialist • Phoenix, AZ, United States